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hkc securewave Power Fail

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  • 13-09-2013 8:33pm
    #1
    Premierhurler
    Registered Users Posts: 6 ✭


    Hi all

    I have a hkc 1070 alarm and every time I have a low battery I get a RF Batt Low sms followed by Power Fail sms and my alarm reboots. Is this normal or is something wrong? I have checked my at my Rkp and it definitely reboots system.
    Slightly confused and avoiding eye contact with neighbours :-)


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    #2
    altor
    Registered Users Posts: 11,717 ✭✭✭✭altor


    Premierhurler wrote: »
    Hi all

    I have a hkc 1070 alarm and every time I have a low battery I get a RF Batt Low sms followed by Power Fail sms and my alarm reboots. Is this normal or is something wrong? I have checked my at my Rkp and it definitely reboots system.
    Slightly confused and avoiding eye contact with neighbours :-)

    The system should not be rebooting. You may need to get your installer back to look at it. I would recommend installing the latest software and see if that resolves the issue.

    www.altor.ie



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    #3
    Premierhurler
    Registered Users Posts: 6 ✭Premierhurler


    altor wrote: »
    The system should not be rebooting. You may need to get your installer back to look at it. I would recommend installing the latest software and see if that resolves the issue.

    Thanks will try that.


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    #4
    altor
    Registered Users Posts: 11,717 ✭✭✭✭altor


    Premierhurler wrote: »
    Thanks will try that.

    Your welcome, let us know how you get on.

    www.altor.ie



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    #5
    drunkenbarney
    Registered Users Posts: 13 ✭drunkenbarney


    Premierhurler wrote: »
    Hi all

    I have a hkc 1070 alarm and every time I have a low battery I get a RF Batt Low sms followed by Power Fail sms and my alarm reboots. Is this normal or is something wrong? I have checked my at my Rkp and it definitely reboots system.
    Slightly confused and avoiding eye contact with neighbours :-)

    Hi Premier

    HKC have had a LOT of software issues on their securewave 1070 and quantum systems, the software patches are released to installers who register with them, get the installer back who should be able to hook his laptop up to the panel and update the software.


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