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UPVC door lock problems - with video

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  • 16-09-2013 1:42pm
    #1
    whiteshadow
    Registered Users Posts: 771 ✭✭✭


    The key in my back door wouldnt turn and so the door wont lock.

    I tried lashing the wd-40 onto all the moving parts to see if it was just siezed
    but not getting any joy.

    Here's a quick video.
    http://youtu.be/BOvrP_ZehSE


    Can anyone help diagnose what the problem might be and the best course of action to fix it?

    many thanks
    Tagged:


Comments

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    #2
    homer911
    Registered Users Posts: 5,118 ✭✭✭homer911


    Did you raise the handle before trying to turn the key?? :D


  • Options
    #3
    whiteshadow
    Registered Users Posts: 771 ✭✭✭whiteshadow


    yes of course


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    #4
    650gs
    Registered Users Posts: 788 ✭✭✭650gs


    If the door is not closed can you lock it then


  • Options
    #5
    whiteshadow
    Registered Users Posts: 771 ✭✭✭whiteshadow


    No it won't turn at all, closed or open.


  • Options
    #6
    handleit
    Registered Users Posts: 9 ✭handleit


    hi your cylinder is fine, the problem is with the multi-point lock in the door. The mechanisms of these locks often break. You need to get the door open and take off the lock off the door and check it. You will most likely find that the mechanism of the lock has broken. Replace it and away you go


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