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Why do I need to Switch Modem Off and On?

Aeneas · 2013-09-19 10:10:52

Occasionally my internet service goes down and I get a message along the lines of "cannot connect to server" or "server not available". My devices show the Wi Fi icon on, and all the lights on the modem are on and showing green - Power, DSL, Internet, Wireless. I have to switch my modem (combined modem/router) off and on…

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19-09-2013 11:10am

#1

Aeneas

Registered Users Posts: 245 ✭✭

Join Date: January 2007

Posts: 198

Occasionally my internet service goes down and I get a message along the lines of "cannot connect to server" or "server not available". My devices show the Wi Fi icon on, and all the lights on the modem are on and showing green - Power, DSL, Internet, Wireless. I have to switch my modem (combined modem/router) off and on to restore internet service. Can anyone explain to me if a) this is normal, or b) is it because the modem is somehow overloaded and needs to be cleared, or c) or is it because I have an older modem (BT Voyager) that cannot handle too much traffic on several devices or d) something else.

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#2 19-09-2013 11:25am
yoyo

Moderators, Technology & Internet Moderators Posts: 11,016 Mod ✭✭✭✭

Join Date: August 2005

Posts: 10687

Those BT Voyager modems have issues with bad capacitors. My aunt had the same issue, I replaced it with a modem/router and that solved the problem

Nick

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