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"Golden Years" at 66 not 60

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  • 23-09-2013 9:48pm
    #1
    hillbloom
    Registered Users Posts: 852 ✭✭✭


    Just heard on the news today the age for "Golden Years" is 66 from next Feb.  I am Golden Years already,but I am still not 66, does this affect me.  Will I still be free from paying fees. The country is gone crazy!!


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    #2
    Bank of Ireland: Sean
    Closed Accounts Posts: 230 ✭✭Bank of Ireland: Sean


    hillbloom wrote: »
    Just heard on the news today the age for "Golden Years" is 66 from next Feb.  I am Golden Years already,but I am still not 66, does this affect me.  Will I still be free from paying fees. The country is gone crazy!!
    Hi hillbloom,

    You are correct we are changing the qualifying age for our Golden years account from 60 to 66 from the 17/02/14.  However customers who already avail of this will not be affected, this change only applies to customers who apply after this date.

    Many thanks

    Seán


  • Options
    #3
    martinjr
    Registered Users Posts: 35 ✭martinjr


    Have you also re-introduced interest charges for using ATMs in non-EU countries for over 60s: sterling??


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    #4
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi martinjr,

    Thanks for your post.

    With the Golden Years package, current account transaction fees are not applicable however, cross border handling charges do and always have applied for transactions outside the Eurozone. The only change we have made to this package is to the qualifying age, as mentioned above. For more information on the Golden Years package, please see here. 

    Thanks
    Tara


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    #5
    martinjr
    Registered Users Posts: 35 ✭martinjr


    Bank of Ireland: Tara wrote: »
    Hi martinjr,

    Thanks for your post.

    With the Golden Years package, current account transaction fees are not applicable however, cross border handling charges do and always have applied for transactions outside the Eurozone. The only change we have made to this package is to the qualifying age, as mentioned above. For more information on the Golden Years package, please see here. 

    Thanks
    Tara
    Thanks for your reply Tara. I checked the GY package documentation and it does not make it any clearer as to why extremely high charges have been applied for two transactions in the UK last week. I have therefore had to write to BOI in the absence of any other suitable means of communication, according to BOI policy.


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    #6
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi martinjr,

    As previously mentioned, Golden Years customers are not exempt from cross border handling charges and this has never been the case. If using your card outside the Eurozone, the following fees apply:

    ATM 3.5% of the transaction value with minimum charge of €3.17 and maximum charge of €11.43 per transaction.
    POS (point of sale) 1.75% of the transaction value with minimum charge of €0.46 and maximum charge of €11.43 per transaction.

    Contactless POS 1.75% of the transaction value with minimum charge of E0.10 and maximum charge of €11.43 per transaction.


    The maximum charge that would be applied to a card transaction is €11.43.


    If you need to query a particular charge on your account, please call your branch and a representative will be more than happy to assist.


    Thanks
    Tara


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