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No notification of 'notified' fees

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  • 23-09-2013 10:48pm
    #1
    MonkstownHoop
    Registered Users Posts: 3,196 ✭✭✭


    It seems i'm not the only one not to receive a letter/email ect this quarter 


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    #2
    Bank of Ireland: Laura
    Closed Accounts Posts: 414 ✭✭Bank of Ireland: Laura


    Hi MonkstownHoop.

    Thanks for getting in touch.

    If the fees incurred on the account during the previous fee quarter were less than e12.70, you will not have been notified of this. All accounts that were charged fees greater than e12.70 would automatically receive a letter advising them of this.

    If there is anything else we can help you with, please let us know.
    Laura


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    #3
    MonkstownHoop
    Registered Users Posts: 3,196 ✭✭✭MonkstownHoop


    Bank of Ireland: Laura wrote: »
    Hi MonkstownHoop.

    Thanks for getting in touch.

    If the fees incurred on the account during the previous fee quarter were less than e12.70, you will not have been notified of this. All accounts that were charged fees greater than e12.70 would automatically receive a letter advising them of this.

    If there is anything else we can help you with, please let us know.
    Laura

    It was over e12.70


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    #4
    Bank of Ireland: Laura
    Closed Accounts Posts: 414 ✭✭Bank of Ireland: Laura


    MonkstownHoop.

    As you were charged over e12.70 and did not receive a letter, we would suggest that you contact your account holding branch directly. A representative will be happy to confirm the details on the account for you.

    For a full list of branch contact numbers, please see here.

    If there is anything else we can help you with, please let us know.
    Laura


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