Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Cancel?

Options
  • 24-09-2013 12:45pm
    #1
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭


    Hi,

    I canceled my eicom servce on the 11th September by phone.
    I sent the e-mail that was required.
    I got an automated reply to the email, but nothing that confirms that you have received my cancelation.
    Should I have got a letter or follow-up e-mail?


Comments

  • Options
    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    dobsdave wrote: »
    Hi,

    I canceled my eicom servce on the 11th September by phone.
    I sent the e-mail that was required.
    I got an automated reply to the email, but nothing that confirms that you have received my cancelation.
    Should I have got a letter or follow-up e-mail?
    Hi dobsdave

    I can confirm the cancellation e-mail was received on the 11/09/13. The account is due to be fully ceased on the 13/10/13.

    I sent you a PM with all the details.

    Thanks, Mark


  • Options
    #3
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    Thanks
    eircom: Mark wrote: »
    dobsdave wrote: »
    Hi,

    I canceled my eicom servce on the 11th September by phone.
    I sent the e-mail that was required.
    I got an automated reply to the email, but nothing that confirms that you have received my cancelation.
    Should I have got a letter or follow-up e-mail?
    Hi dobsdave

    I can confirm the cancellation e-mail was received on the 11/09/13. The account is due to be fully ceased on the 13/10/13.

    I sent you a PM with all the details.

    Thanks, Mark


  • Options
    #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    dobsdave wrote: »
    Thanks
    eircom: Mark wrote: »
    dobsdave wrote: »
    Hi,

    I canceled my eicom servce on the 11th September by phone.
    I sent the e-mail that was required.
    I got an automated reply to the email, but nothing that confirms that you have received my cancelation.
    Should I have got a letter or follow-up e-mail?
    Hi dobsdave

    I can confirm the cancellation e-mail was received on the 11/09/13. The account is due to be fully ceased on the 13/10/13.

    I sent you a PM with all the details.

    Thanks, Mark
    No problem

    Mark


Advertisement