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How long for bill to appear on 'My Eircom'

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  • 25-09-2013 12:26pm
    #1
    Cushie Butterfield
    Registered Users Posts: 1,861 ✭✭✭


    Hi Eircom Reps,

    How long should it take a bill issued on 10/9/2013 take to appear in the 'My Eircom' section of the website?


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  • Options
    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Cushie Butterfield wrote: »
    Hi Eircom Reps,

    How long should it take a bill issued on 10/9/2013 take to appear in the 'My Eircom' section of the website?
    Hi Cushie Butterfield

    It should be visible at this stage?

    * Please note the 'my eircom' facility is not available for efibre customers as yet. However it is being worked on and we hope to have some new on that by the end of the year.

    If it is regarding your standard line / broadband account. Can you send me the eircom account number via PM and I will look into that for you.

    Mark


  • Options
    #3
    Cushie Butterfield
    Registered Users Posts: 1,861 ✭✭✭Cushie Butterfield


    eircom: Mark wrote: »
    Cushie Butterfield wrote: »
    Hi Eircom Reps,

    How long should it take a bill issued on 10/9/2013 take to appear in the 'My Eircom' section of the website?
    Hi Cushie Butterfield

    It should be visible at this stage?

    * Please note the 'my eircom' facility is not available for efibre customers as yet. However it is being worked on and we hope to have some new on that by the end of the year.

    If it is regarding your standard line / broadband account. Can you send me the eircom account number via PM and I will look into that for you.

    Mark
    Thanks for reply Mark. No, eFibre isn't available yet on the line so it's standard. Bill still hasn't appeared so have emailed webmaster to find out why there's such a long delay. It seems a bit pointless for it not to be available to view before the date that it's due to be paid. I just wanted to check with you how long it should have taken for it to appear. Thanks anyway.


  • Options
    #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Cushie Butterfield wrote: »
    eircom: Mark wrote: »
    Cushie Butterfield wrote: »
    Hi Eircom Reps,

    How long should it take a bill issued on 10/9/2013 take to appear in the 'My Eircom' section of the website?
    Hi Cushie Butterfield

    It should be visible at this stage?

    * Please note the 'my eircom' facility is not available for efibre customers as yet. However it is being worked on and we hope to have some new on that by the end of the year.

    If it is regarding your standard line / broadband account. Can you send me the eircom account number via PM and I will look into that for you.

    Mark
    Thanks for reply Mark. No, eFibre isn't available yet on the line so it's standard. Bill still hasn't appeared so have emailed webmaster to find out why there's such a long delay. It seems a bit pointless for it not to be available to view before the date that it's due to be paid. I just wanted to check with you how long it should have taken for it to appear. Thanks anyway.
    Hi Cushie Butterfield

    If you would like to PM me with your eircom account number and e-mail address you registered for 'my eircom' we can follow up on the case logged with webmaster.

    Thanks, Mark


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