Email signature issue

cubix

In the signature at the bottom of the emails is company name/address/logo and contact info. Client rang last week to say that emails started bouncing back to them and their IT person felt it was the signature. Have been using this sig for about a year and no issues. So I would email them and when they went to reply their provider (eircom) wouldnt let it through.

So after a bit of playing around I removed the email & website clickable link included in the sig and seems to be working now. Anyone else having this issue, or know if eircom implemant something recently.

maccored

there has to be something else going on there. its a bit silly blocking emails with either sigs or links (well, for eircom anyway). Secondly, is the site its being linked to checked for malware etc? Maybe its on a list somewhere and gets blocked by eircoms antispam.

cubix

Thanks Maccored, ran Sucuri site check and it says all ok, albeit the Joomla 1.7 is dated

YuM

I find MX toolbox handy for a quick blacklist check although its usually Eircom IPs being blocked due to trojans, mail bots etc.

cubix

Going by Mxtools it would seem that the site is being flagged for "ivmURI"

Keedowah

Is the image a .gif? These get stopped by filters all the time - change it to a jpg and test.