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Can I cancel, sick of wating and being lied to.

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  • 27-09-2013 3:04pm
    #1
    The Predator
    Registered Users Posts: 45 ✭


    I ordered phone and broadband on an old line on the 23rd of August.
    I just signed up because i wanted broadband, but 1 month and 5 days later my phone is stll dead. I have not received a call, no technician called out, no router in the post.
    I was pomised 2 weeks ago on a friday my router would be here the following Monday.
    I was told a technician would be out in 10 working days when i complained, neither happened.
    It really is the pits, I hate being led down the garden path, so my question is as i have not received any service whatsoever can I please cancel this signup free of charge.


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  • Options
    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    The Predator wrote: »
    I ordered phone and broadband on an old line on the 23rd of August.
    I just signed up because i wanted broadband, but 1 month and 5 days later my phone is stll dead. I have not received a call, no technician called out, no router in the post.
    I was pomised 2 weeks ago on a friday my router would be here the following Monday.
    I was told a technician would be out in 10 working days when i complained, neither happened.
    It really is the pits, I hate being led down the garden path, so my question is as i have not received any service whatsoever can I please cancel this signup free of charge.
    Hi The Predator

    Can you PM me with your address or tel no: / order no: and I can look into the account for you.

    Mark


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