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apdi return policy

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  • 27-09-2013 5:02pm
    #1
    viztopia
    Closed Accounts Posts: 770 ✭✭✭


    I bought a compressor in aldi and it was advertised as having a three year warranty. It broker after a couple of months and I went back to aldi and they said they onpy deal with returns within 60 days and I have to call a company in Germany. Sounds a bit mad to me. Are they correct?


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    #2
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    No, As the retailer/seller they must look after it for you, they should arrange a repair or replacement or refund but if it broke due to customer misuse then you would have to pay for any repair.


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    #3
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    Thats a polite feck off.

    Remind them its not a return, its faulty! They are obliged to look after it.


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    #4
    irishgeo
    Registered Users Posts: 9,510 ✭✭✭irishgeo


    viztopia wrote: »
    I bought a compressor in aldi and it was advertised as having a three year warranty. It broker after a couple of months and I went back to aldi and they said they onpy deal with returns within 60 days and I have to call a company in Germany. Sounds a bit mad to me. Are they correct?

    i know lots of people who dealt with that number in Germany and its a fantastic service.

    i know one guy who has returned loads of stuff to them and has even newer models as they couldnt fix the old one.

    so dont knock a service till you try it.


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    #5
    slimjimmc
    Registered Users Posts: 7,786 ✭✭✭slimjimmc


    irishgeo wrote: »
    i know lots of people who dealt with that number in Germany and its a fantastic service.

    i know one guy who has returned loads of stuff to them and has even newer models as they couldnt fix the old one.

    so dont knock a service till you try it.

    Is that a free-phone number or do Aldi refund the costs of expensive international phone calls?


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    #6
    Diziet
    Registered Users Posts: 831 ✭✭✭Diziet


    I had an item break down and was a bit annoyed to be told to call the number in Germany. However, they sorted out a replacement in no time at all and I need not have worried.


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    #7
    sensormatic
    Registered Users Posts: 311 ✭✭sensormatic


    viztopia wrote: »
    I bought a compressor in aldi and it was advertised as having a three year warranty. It broker after a couple of months and I went back to aldi and they said they onpy deal with returns within 60 days and I have to call a company in Germany. Sounds a bit mad to me. Are they correct?

    grow a pair and send the company an email why post this here send the makers an email and explain the story why ask here? some people have no brains i tell ya


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    #8
    viztopia
    Closed Accounts Posts: 770 ✭✭✭viztopia


    sensormatic wrote: »
    grow a pair and send the company an email why post this here send the makers an email and explain the story why ask here? some people have no brains i tell ya

    What is it with you? Why would you post a comment like that? What do you mean some people have no brains? I presume you are referring to yourself. This is a forum where people come on to look for advice not to receive unwanted abuse. If you have nothing positive to add then please don't.


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    #9
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Please leave the moderating to the moderators. This is an advice forum. If you can't post in a constructive & helpful manner, then please don't post.

    dudara


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    #10
    sensormatic
    Registered Users Posts: 311 ✭✭sensormatic


    If you have nothing positive to add then please don't.[/QUOTE]


    well well i asked the op to send the makers an email,,,,what did you offer like cork today f all


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    #11
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    @sensormatic - The tone of your post was far from helpful. Think about how you post, as well as what you say.

    dudara


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