Eircom Nationwide outage?

Shane O' Malley · 02-10-2013 6:52pm #1

Hi,

I am hearing that there is an eircom nationwide outage? Anyone any news on this. Is it affecting wholesale lines too (Resold eircom lines)

Have an imagine line down in Blanchardstown but can see many of my other lines from different providers are still working.

Shane

degsie · 02-10-2013 6:57pm

Dont think so. my Sky bb is fine.

Shane O' Malley · 02-10-2013 7:00pm

Just been told by them on twitter that there is a nationwide outage. I think that many of the sky broadband lines are on old BT unbundled lines.

They have not said the extend of the outage though so may not be everyone but widely spread.

Shane

Sparko · 02-10-2013 7:01pm

Mine is down in Ashbourne, with Vodafone.

Mr Simpson · 02-10-2013 7:02pm

My LLU BT/Sky line is working fine

Shane O' Malley · 02-10-2013 7:06pm

Tweet just sent out by @eircom

"There is an outage at the moment on fixed Broadband services across the country. We are working on this and hope to have fixed soon. Tracey"

Will be difficult night for them. Especially if it is weather related and some critical hardware is damaged.

allen175 · 02-10-2013 7:31pm

The outage is only effecting certain exchanges connected to a certain BRAS, there is a few BRAS's out most of them in Dublin.

Everyone affected are experiencing solid dsl and red internet lights.

Shane O' Malley · 02-10-2013 7:45pm

allen175 wrote: »

The outage is only effecting certain exchanges connected to a certain BRAS, there is a few BRAS's out most of them in Dublin.

Everyone affected are experiencing solid dsl and red internet lights.

Cheers allen175, good to have the info. The communication from eircom directly is shocking. Their twitter team seem to have gone home.

Shane

Shane O' Malley · 02-10-2013 7:46pm

Shane O' Malley wrote: »

Cheers allen175, good to have the info. The communication from eircom directly is shocking. Their twitter team seem to have gone home.

Shane

Sorry spoke too soon. Twitter team were just changing shifts.

domeld · 02-10-2013 8:02pm

Digiweb bb is affected as well.

Lennyzip · 02-10-2013 8:15pm

My eircom BB down in Ashbourne also :-(

5starpool · 02-10-2013 8:18pm

Good to know it's not just me. Ashtown on the Pelletstown exchange with vodafone.

Shane O' Malley · 02-10-2013 8:23pm

Our technicians have identified the following areas as having been affected by a disruption to our broadband service. eFibre has not been affected.
BLANCHARDSTOWN,
CABRA,
CLONEE EXCHANGE,
GOB AN CHOIRE (ACHILL SOUND),
KILTIMAGH,
MITCHELSTOWN
Our technical crews are currently working to resolve this, unfortunately we cannot give a resolution time just now but we will post any developments here.
If you have any queries on this, or any other issue please feel free to post us here, contact us on Twitter @eircom or call us on 1901.
Alternatively you can chat with one of our online Chat agents at Eircom.ie.
We apologise for any inconvenience caused. We are working to return full service as soon as possible and will post developments here.

Eircom Customer Care