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Phone woes

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  • 02-10-2013 7:08pm
    #1
    [Deleted User]
    Posts: 0 ✭✭


    I won't mention names of the phone networks involved but here is my problem...

    On Friday I switched from Network A to Network B by purchasing a phone, topup and sim card in the Network B's store. I also got my number ported to Network A on that day...I was told it would take a half an hour to an hour.

    I called 3 hours later and they said that it is good to go and should be done within 2 hours...I thought that was fair enough.

    It is now tuesday and there are still issues. It turns out that after Network B ported me, they deleted my account or something to that effect. They have tried several times to port but they were getting "denys". I tried on Monday to just buy a phone from Network A and continue using them however they said that they needed to port me over from Network B. Network B say that I amn't ported...the end result of all of this is that I have been 5 days so far without a mobile.

    Can comreg help here at all? Consumer Advice bureau? Anyone???


Comments

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    #2
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    Its took me 3 days to prot from Vodafone to Three. I was passed around like a tennis ball, only for I was bill with three I dont htink they would ever have ported over my number.


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