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e-fibre in Youghal

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  • 03-10-2013 3:43pm
    #1
    chalky024
    Registered Users Posts: 142 ✭✭


    Hi Guys. I checked a few months back to see when e-fibre was being rolled out in the Youghal area and your website indicated September 2013. I logged my interest on line at the time. I've been on your site again today and I see the rollout is now in 2014!! Do you know why it has been delayed? As an aside to this your website tells me that I could be getting speeds of 24Mb but an agent of yours told me over the phone last week that 5Mb was the fastest I could get. Can you tell me which would be correct please.


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  • Options
    #2
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    chalky024 wrote: »
    Hi Guys. I checked a few months back to see when e-fibre was being rolled out in the Youghal area and your website indicated September 2013. I logged my interest on line at the time. I've been on your site again today and I see the rollout is now in 2014!! Do you know why it has been delayed? As an aside to this your website tells me that I could be getting speeds of 24Mb but an agent of yours told me over the phone last week that 5Mb was the fastest I could get. Can you tell me which would be correct please.

    Hi chalky024,

    I'm afraid the on line map is for illustrative purposes only and the dates are not guaranteed, they lead time on exchange upgrades can change.

    Would you like to PM me your details and I'll check your broadband speeds for you?

    Thanks

    Tracey


  • Options
    #3
    chalky024
    Registered Users Posts: 142 ✭✭chalky024


    eircom: Tracey wrote: »
    chalky024 wrote: »
    Hi Guys. I checked a few months back to see when e-fibre was being rolled out in the Youghal area and your website indicated September 2013. I logged my interest on line at the time. I've been on your site again today and I see the rollout is now in 2014!! Do you know why it has been delayed? As an aside to this your website tells me that I could be getting speeds of 24Mb but an agent of yours told me over the phone last week that 5Mb was the fastest I could get. Can you tell me which would be correct please.

    Hi chalky024,

    I'm afraid the on line map is for illustrative purposes only and the dates are not guaranteed, they lead time on exchange upgrades can change.

    Would you like to PM me your details and I'll check your broadband speeds for you?

    Thanks

    Tracey
    Hi Tracey,

    Thanks for the feedback. I've just sent a PM to you with my number to check my speeds.

    Thanks again,
    Chalky


  • Options
    #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    chalky024 wrote: »
    eircom: Tracey wrote: »
    chalky024 wrote: »
    Hi Guys. I checked a few months back to see when e-fibre was being rolled out in the Youghal area and your website indicated September 2013. I logged my interest on line at the time. I've been on your site again today and I see the rollout is now in 2014!! Do you know why it has been delayed? As an aside to this your website tells me that I could be getting speeds of 24Mb but an agent of yours told me over the phone last week that 5Mb was the fastest I could get. Can you tell me which would be correct please.

    Hi chalky024,

    I'm afraid the on line map is for illustrative purposes only and the dates are not guaranteed, they lead time on exchange upgrades can change.

    Would you like to PM me your details and I'll check your broadband speeds for you?

    Thanks

    Tracey
    Hi Tracey,

    Thanks for the feedback. I've just sent a PM to you with my number to check my speeds.

    Thanks again,
    Chalky
    Hi Chalky

    Just updating the thread I PM you earlier.

    Thanks, Mark


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