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Vodafone Forcing A New Contract

  • 05-10-2013 2:29pm
    #1
    ThirdMan
    Closed Accounts Posts: 1,700 ✭✭✭


    Hi. I got Vodafone home broadband installed 9 months ago. The contract states it is for a minimum of 12 months.

    I'm moving house next month. I contacted them and asked what the situation is regarding moving house. In their reply they stated that I could move my package but I have to enter into a new 12 month contract. I asked them what part of the contract allows for this. In their reply they simply repeated that I must enter into a new contract.

    I'm just wondering what's going on here? For the record, I'm not trying to get out of paying them. I want to take the package with me to my new house and complete the contract. I just don't want to enter into a new one with them. A basic reading of the situation would suggest that the contract has become frustrated, but I'm sure it's not as simple as that.

    Thanks.


Comments

  • #2
    Bepolite
    Closed Accounts Posts: 2,737 ✭✭✭Bepolite


    Frustration denotes something beyond the control of the parties; a monarch not being crowned, a venue burning down etc. Legal advice can't be given here but Vodafone are being far from unreasonable in this situation. If you don;t want to enter into a new contract why not simply pay the remaining three months and sign up with what ever provider it is you want to go with at your new address (presumably with a new twelve month contract).


  • #3
    Carawaystick
    Registered Users, Registered Users 2 Posts: 8,779 ✭✭✭Carawaystick


    Why not read the contract and see what it says about moving home.

    If you've a verbal contract, ask them for a copy of the recording, listen to it and see if you agreed not to move


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