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Faulty Product purchased in Argos - please advise

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    #32
    Greenmachine
    Registered Users Posts: 5,063 ✭✭✭Greenmachine


    Howard Juneau wrote: »
    The receipt you receive from Argos is both a proof of purchase & your guarantee with them

    The guarantee is a legal agreement. Nothing of the sort on the receipt. I think people just say it because they here other people saying it.


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    #33
    Howard Juneau
    Closed Accounts Posts: 2,901 ✭✭✭Howard Juneau


    Greenmachine wrote: »
    The guarantee is a legal agreement. Nothing of the sort on the receipt. I think people just say it because they here other people saying it.

    Argos state on their receipt that is also your guarantee.


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    #34
    Bepolite
    Closed Accounts Posts: 2,737 ✭✭✭Bepolite


    Howard Juneau wrote: »
    Argos state on their receipt that is also your guarantee.

    I frequently sound as if I know what I'm talking about, it doesn't make it so. There is a complete misunderstanding over what a guarantee is and who provides it. Suffice it to say, lack of a receipt is not fatal to a claim under your consumer rights.


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    #35
    Howard Juneau
    Closed Accounts Posts: 2,901 ✭✭✭Howard Juneau


    Bepolite wrote: »
    I frequently sound as if I know what I'm talking about, it doesn't make it so. There is a complete misunderstanding over what a guarantee is and who provides it. Suffice it to say, lack of a receipt is not fatal to a claim under your consumer rights.

    Never said it was.
    But, if you don't have your receipt you may find it a lot harder to have any guarantee honoured


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