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Installation question

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  • 15-10-2013 10:32am
    #1
    paulers06
    Registered Users Posts: 548 ✭✭✭


    I ordered eFibre unlimited 2 weeks ago.  An eircom tech just called to say that he is at my house and is upgrading the line.  He said that Eircom might automatically send out the modem but seemed quite unsure.

    What happens next?  Do i get in touch with Eircom about the modem?  I spent 40 mins on hold with them last week so really don't want to have to do that again.  Also, I am still connected to my other broadband provider


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    paulers06 wrote: »
    I ordered eFibre unlimited 2 weeks ago.  An eircom tech just called to say that he is at my house and is upgrading the line.  He said that Eircom might automatically send out the modem but seemed quite unsure.

    What happens next?  Do i get in touch with Eircom about the modem?  I spent 40 mins on hold with them last week so really don't want to have to do that again.  Also, I am still connected to my other broadband provider
    Hi paulers06

    I got your PM thanks, I am looking into the issue in detail and I will be back to you soon.

    Mark


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