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Issue with debt collection agency

bizzyb · 2013-10-17 09:38:25

Hi I was in touch with a debt collection agency in relation to an airtricity bill. Prior to first payment the hounded me with emails, i agreed to pay €20 a month which the accepted. Sent a €20 postal order 2 weeks ago, i emailed them twice since to see did the receive it and both times the didn't reply. What should i do in…

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17-10-2013 10:38am

#1

bizzyb

Registered Users Posts: 356 ✭✭

Join Date: September 2010

Posts: 242

Hi

I was in touch with a debt collection agency in relation to an airtricity bill. Prior to first payment the hounded me with emails, i agreed to pay €20 a month which the accepted. Sent a €20 postal order 2 weeks ago, i emailed them twice since to see did the receive it and both times the didn't reply. What should i do in this situation?

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#2 17-10-2013 1:26pm
emeldc

Registered Users Posts: 2,597 ✭✭✭

Join Date: April 2010

Posts: 2577

If you accept that you owe the money in the first place, then keep sending the €20pm as agreed. Note dates and keep copies of any correspondence. I wouldn't expect receipts.

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#3 17-10-2013 2:20pm
Ken.

Closed Accounts Posts: 12,898 ✭✭✭✭

Join Date: August 2010

Posts: 11562

Did you send it by registered post?. If not it would be better to in the future.

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#4 17-10-2013 5:49pm
ytpe2r5bxkn0c1

Closed Accounts Posts: 32,688 ✭✭✭✭

Join Date: September 2006

Posts: 29486

I don't see anything to be concerned about. Keep making payments and keeping clear records of them. Just because they have not yet replied is of no consequence really.

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