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Cooker hob cracked, nobody using it, no chips or cracks previously

Outkast_IRE · 2013-10-17 20:59:02

2 month old bosch hob. Correctly installed. Cleaned by hand daily, no previous chips, cracks or anything dropped on it etc etc. Basically was using a single ring to boil an egg in a light pot, all went fine. Turned off cooker went to eat dinner watch TV , about 30 mins after the cooker was turned off , there was a really…

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#32 21-10-2014 11:21pm
dudara

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My main thought is that your contract is with the retailer, and I wouldn't be dealing with the manufacturer.

I'd be back to the retailer, assuming of course, that you have installed & used the hob as directed.

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#33 22-10-2014 11:14am
former legend

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dudara wrote: »

My main thought is that your contract is with the retailer, and I wouldn't be dealing with the manufacturer.

I'd be back to the retailer, assuming of course, that you have installed & used the hob as directed.

Is this complicated by the fact that the hob glass has now been replaced by the manufacturer, i.e. it is essentially a new hob to the one sold by the retailer?

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