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Having difficulty sending private messages

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  • 19-10-2013 6:12pm
    #1
    Mountainlad
    Closed Accounts Posts: 5,851 ✭✭✭


    Twice recently I have been told I can't send PMs. Both times I get a message saying the recipient has chosen not to receive PMs but since one of them is a representative of a hosted company here and requested I PM her I doubt that to be the case.

    Can someone look into it for me? Thanks. (Originally posted in feedback thread but was redirected here)


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    #2
    SweetCaliber
    Registered Users Posts: 2,465 ✭✭✭SweetCaliber


    Mountainlad wrote: »
    Twice recently I have been told I can't send PMs. Both times I get a message saying the recipient has chosen not to receive PMs but since one of them is a representative of a hosted company here and requested I PM her I doubt that to be the case.

    Can someone look into it for me? Thanks. (Originally posted in feedback thread but was redirected here)

    Sometimes Reps have a joint account where they can all receive private messages and therefore have private messages turn off for themselves.

    Other people simply choose not to have private messages turned on, more of a personal preference I suppose.


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    #3
    Mountainlad
    Closed Accounts Posts: 5,851 ✭✭✭Mountainlad


    SweetCaliber wrote: »
    Sometimes Reps have a joint account where they can all receive private messages and therefore have private messages turn off for themselves.

    Other people simply choose not to have private messages turned on, more of a personal preference I suppose.

    Yeah that seems to have been the case with the rep. As for the other one I'm not sure. The main issue is resolved anyway.


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    #4
    Mr Simpson
    Closed Accounts Posts: 7,332 ✭✭✭Mr Simpson


    It would be good if when you PM'd an individual rep, it routed to the company's pm account


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    #5
    Boards.ie: Niamh
    Boards.ie Employee Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Mr Simpson wrote: »
    It would be good if when you PM'd an individual rep, it routed to the company's pm account
    Some of the Talk to Forums have a group inbox set up, some of them do not - it depends on their own preferences/needs. It works well for some and for others, individual PM inboxes work fine.

    How can I? User's guide to some features on the new site



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    #6
    Mr Simpson
    Closed Accounts Posts: 7,332 ✭✭✭Mr Simpson


    Boards.ie: Niamh wrote: »
    Some of the Talk to Forums have a group inbox set up, some of them do not - it depends on their own preferences/needs. It works well for some and for others, individual PM inboxes work fine.

    Sorry, I wasnt clear. I was more referring to when the individual rep is set up to not receive PM's, it automatically forwards to the group inbox


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