UPC blocking gaming???

Skybox

Hi All

We recently upgraded to UPC 50MB broadband package and since we did, my brother is now unable to connect to xbox live or online gaming using his laptop. We are also having difficulty watching streamed videos such as football matches etc.

Have a good broadband connection, am able to download files without restriction so there is no issue with the broadband itself.

Anyone kno or heard of any issues/restrictions that UPC may have put on online gaming??

Thanks

Cuddlesworth

No restrictions.

I'm going to take a guess here and say that the current problems are caused by the woeful wireless performance of UPC equipment.

Skybox

Hi Cuddlesworth

Thanks for the reply. I don't think it is to do with the wireless tho as I am able to download files quite quickly when connected wirelessly.

I think it could be something to do with the settings as my brother has taken both his laptop and xbox to a friends house who also has UPC broadband and has no issues with the gaming.

I am going to get him to compare the settings on his friends router to the settings on our router.

Cheers

ED E

Tenner says you're torrenting those films, and that your torrent client is seeding at maximum upload speed possible, clogging your connection to hell.

Skybox

Thought that may be it and closed uTorrent to ensure nothing was seeding or downloading! U owe me a tenner!! :-)

noodler

I just use wired these days.

UPC wireless router is a joke.

Skybox

The xbox is actually wired up directly to the router and it won't connect on xbox live. The brother is getting very frustrated!

Cuddlesworth

Has he set a static IP on the xbox and laptop? If he had and the subnet had changed, then it would cause the symptoms your describing(including the visit to the friends house where it worked).

Most routers are 192.168.1.0/24 but I was on a horizon box that was putting out a 192.168.11.0/24 subnet the other day. If it is, then he needs to fix the IP's on his devices or change the subnet on the router.

gorehoundess

check that your firewall is set to low priority..worked for my young lad.

rinleezwins

Are the XBOX IP settings set to automatic or manual? If it's on auto, try configuring it manually. If it's on manual, try automatic. My guess is, it was manually configured before for another router, hence the problem.