Whats so good about MAC laptops?

mathepac

Overheal wrote: »

... Work a repair desk then. ...

What the heck for? I assume that like most people I use my Mac to help me with work-related and socially-oriented tasks. Why would you suggest that someone take up a particular line of work because of the brand of lap-top they use?

Overheal wrote: »

... Interesting. Memory problem on the work machine? Check your performance tab in Task Manager, it should let you know exactly what your RAM anatomy is (in-use/read-write/prefecth/etc). ...

Ah yes, Windoze renowned user-friendliness. IME, Windoze machines are popular with techs because they keep techs in work speaking tech to each other.

Overheal wrote: »

... When was the last time you did maintenance on the work machine, or is it done by IT? Could be the disk is fragmented too. ...

In the context of the current discussions it might be more appropriate to know when was the first time I've done any maintenance on my 2006 MacBook, my 2009 Mac mini or my 2012 Mac mini, in the absence of an IT department. The answer is never. Never ever. I have two original iMacs that still work and they have never had a spanner laid on them.

Apart from the late 2012 Mac mini, which I upgraded to 16GB RAM myself, the others were delivered with RAM maxed by Apple, so they've never needed to have the cases cracked.

The MacBook (white plastic bodied version) has travelled Europe and Ireland with me for almost 7 years getting attached to all sorts of AV equipment for presentations and lectures and has never missed a beat. I've used Nokia and Sony-Ericsson phones as remotes with it when the little white remote went MIA. I've run other people's AV stuff on it from USB sticks and DVD when their mighty "all-compatible" Windoze machines couldn't hook up to projectors or other on-site AV systems.

I met a man at a conference in Dublin whose whizz-bang failed and I ran his stuff for him on my MacBook. Two years later I met him in London and when his later and greater whizz-bang also failed, I duly obliged with the same MacBook.

I've travelled with a variety of power outlet adapters and AV connectors and never once has my MacBook failed me or others. We are both now just retired, but there's a few years life left in both of us yet.

mathepac wrote: »

or maybe deaf to all arguments. :rolleyes:

still a good pun despite your nastiness.

Overheal

stimpson wrote: »

That's fine if you only keep your files in your user folder. Unfortunately for me, I can't do that due to the way I work. It's a stupid limitation anyway.

I'll look into this later. I do have the features enable but I feel like I can go to a folder's properties and enable this in non-standard file system locations but I am not certain of this.

Except if you try to open them on a non Windows platform

Correct. Compelling reason to buy a mac? no, but that's cool.

Both have 4GB of RAM, 0% fragmentation. RAM usage on my PC is currently 3.1GB in use, 171 MB free. I would have plenty of apps open on both machines. I think OSX memory management is just superior.

i'll give you that. I'm also watching the live stream of todays announcement. Mavericks further improves memory optimization using what they're calling "memory compression." They claim they can squeeze 6GB of virtual memory into 4GB of physical memory. Ooh, and Mavericks is just announced as Free swag for anyone as far back as a 2007 unit.

mathepac

DaithiMC wrote: »

... The one thing above all that Apple don't do well is share, it is effectively a closed loop system that is designed to bring customers to it by buying a plurality of Apple devices. ...

At a guess I'd opine you have limited experience working in standards-based, heterogeneous computing environments. The one thing Apple computers have always done exceptionally well is to share. From day one the Apple Macintosh had networking and sharing built in, unlike PCs which needed additional hardware and software to talk to each other.

Overheal

mathepac wrote: »

What the heck for? I assume that like most people I use my Mac to help me with work-related and socially-oriented tasks. Why would you suggest that someone take up a particular line of work because of the brand of lap-top they use?

My point, in case you missed it, is that I've encountered mac viruses. People bring them in for removal.

In the context of the current discussions it might be more appropriate to know when was the first time I've done any maintenance on my 2006 MacBook, my 2009 Mac mini or my 2012 Mac mini, in the absence of an IT department. The answer is never. Never ever. I have two original iMacs that still work and they have never had a spanner laid on them.

Apart from the late 2012 Mac mini, which I upgraded to 16GB RAM myself, the others were delivered with RAM maxed by Apple, so they've never needed to have the cases cracked.

The MacBook (white plastic bodied version) has travelled Europe and Ireland with me for almost 7 years getting attached to all sorts of AV equipment for presentations and lectures and has never missed a beat. I've used Nokia and Sony-Ericsson phones as remotes with it when the little white remote went MIA. I've run other people's AV stuff on it from USB sticks and DVD when their mighty "all-compatible" Windoze machines couldn't hook up to projectors or other on-site AV systems.

I met a man at a conference in Dublin whose whizz-bang failed and I ran his stuff for him on my MacBook. Two years later I met him in London and when his later and greater whizz-bang also failed, I duly obliged with the same MacBook.

I've travelled with a variety of power outlet adapters and AV connectors and never once has my MacBook failed me or others. We are both now just retired, but there's a few years life left in both of us yet.

You seem to have also obtusely misunderstood what I refer to as maintenance.

DaithiMC

mathepac wrote: »

At a guess I'd opine you have limited experience working in standards-based, heterogeneous computing environments. The one thing Apple computers have always done exceptionally well is to share. From day one the Apple Macintosh had networking and sharing built in, unlike PCs which needed additional hardware and software to talk to each other.

Way to take a sliver of what I said and repost out of context. Its not that they don't have connectivity its that I have to create two libraries on Storage devices if I want to grab files from it with iDevices and other hardware, whereas I can easily pull down files from one location with a windows or Android device, even without internet access, i.e., on a closed internal network.

Torqay

What's so good about MAC laptops?

That the good folks at Apple's "premium authorised service provider" in Dublin charge you only 700 yoyos if the screen of your MBA needs to be replaced.

But i'll give Apple that, shaft your customers left, right, and centre and make them feel good about it is pure genius.

stimpson

Overheal wrote: »

i'll give you that. I'm also watching the live stream of todays announcement. Mavericks further improves memory optimization using what they're calling "memory compression." They claim they can squeeze 6GB of virtual memory into 4GB of physical memory. Ooh, and Mavericks is just announced as Free swag for anyone as far back as a 2007 unit.

Cool. Free OS is a compelling reason

Before anyone says it, Win 8.1 is a service pack.

mathepac

Overheal wrote: »

My point, in case you missed it, is that I've encountered mac viruses. People bring them in for removal. ...

???

Overheal wrote: »

...
You seem to have also obtusely misunderstood what I refer to as maintenance.

Repairing and/or defragmenting files, fixing busted directories, repairing broken linkfiles, aliases, etc, tuning swap-file sizes, purging system logs, setting up user accounts, resizing caches, installing OS / security patches (by the hundreds on Windoze), keeping "drivers" updated, all that good stuff? Is that what you mean? All that make-work stuff attached to Windoze installations? Disabling log-ins with a "Closed for Maintenance" sign?

The_Honeybadger

To make a fair comparison of mac vs win you'd really need to look at the price range mac operate in. €1200-€1500 is what you will pay for a Mbp minimum, if you want more ram, ssd, better screen etc you are looking at over €2k. You would get an absolutely stonking windows machine for that money.

People on here talking about build quality and longevity are comparing their very expensive macs to budget laptops, the mac will beat it on every score naturally. It's a completely unfair comparison however. Someone said earlier that apple do not compete in the budget price range and they hit the nail directly on the head. There are plenty of windows based machines that will last as long as a mac and beat it hands down in terms of performance. It comes down to personal preference after that. Apples marketing and brand loyalty is the envy of every other company on the planet, meaning they price their products accordingly. No way I would pay €2k for what you get with an mbp but others think it's a fair price, each to their own.

GTE

It is an interesting area. As an audio engineer I work in an industry that is very Apple-centric. I am different in that I am young enough (23) to have been come into the industry when things have changed dramatically.

Basically, one program has dominated digital audio for many years and it simply wasnt written for windows and then when it was, it ran better on Mac, it also did its audio processing out of the computer and in its own hardware since computer technology wasn't powerful enough. The Mac was purely to host the audio program.

Now, with the advent of dual and quad core processing, the processing that was done out of the computer can now be done in the computer itself. Windows has also gotten better and program writers now have audio programs that are genuinely multi-platform.

We are now in a situation where the use of Apple and the program I was talking about is more out of badge snobbery rather than an objective assessment of the needs of the engineer and capabilities of the computer options. Audio people are not techy people entirely so have fallen into the same trap that Dr. Dre Beats headphones have done to the clueless general pubic.

An audio engineer (like myself) would never recommend the Beats headphones yet a lot of them would go out of their way to get a Mac when a PC could be cheaper and run the same software just as well if not better.

So, that is an informal insight into an Apple dominated industry.

Me? Well I have ordered an all metal Dell laptop for 1600 euro which would have cost me 2800 euro spec for spec with the new MacBook Pro. To be fair, I can not configure a standard 15" MacBook anymore. They have replaced it with a Retina only model. 1600 gets me a dual core, slow HDD, standard screen 13" model.

Macs are nice machines and I would have no issue on their build quality but they certainly do play on the human side of being human, which is pretty pathetic.

That said, I understand there may still be situations where certain programs work better on Macs and if the Mac is the price of using that program then I guess that is just how things have to be.

Tony EH

stimpson wrote: »

The instances of malware on OSX is vanishingly small compared to Windows. It's built on inherently more secure foundations and is less of a target for hackers. I remember one exploit coming to light last year and it was quickly patched.

It has nothing to do with being "built on inherently more secure foundations", it's because there are vastly higher numbers of people using windows based machines.

mathepac

Tony EH wrote: »

... there are vastly higher numbers of people using windows based machines.

There are lots more people driving Nissan Micras than Porsche Carreras, so what?

galwayjohn89

mathepac wrote: »

There are lots more people driving Nissan Micras than Porsche Carreras, so what?

It's more worthwhile to try develop hacks and virus for Windows machines instead of Macs or Linuxs as there are far more potential victims.

Tony EH

bbk wrote: »

We are now in a situation where the use of Apple and the program I was talking about is more out of badge snobbery rather than an objective assessment...

This is the problem with macs and their people full stop. The iZombies are some of most brain-dead gobshites you'll ever come across.

It's also not just an issue limited to the Audio world, the design world also has its share of snobs, who will swear blind that Photoshop runs better on a mac, despite the fact that this hasn't been the case for decades!

Macs are built well and they do look nice, but as I said earlier, if I want to do work, I'll choose a PC, especially if I have to share that work with multiple groups.

As one of the posters said above, it's Apples disgusting business model that stymies the mac. I'd be singing their praises if the were more open.

If I had money to burn and all I wanted to do was dick about on the web and get Bub to email aunt Alicia, then I'd get a mac...no problem.

Tony EH

mathepac wrote: »

There are lots more people driving Nissan Micras than Porsche Carreras, so what?

The reason for the existence of a virus is to infect as much as it can.

Computer viruses are no different.

stimpson

Tony EH wrote: »

It has nothing to do with being "built on inherently more secure foundations", it's because there are vastly higher numbers of people using windows based machines.

You really don't know much about it, do you?

Tony EH

What a typical fanboi response.

DesperateDan

stimpson wrote: »

You really don't know much about it, do you?

I would take that more seriously if your own words which were quoted there weren't so vague :pac:, but I really don't know much about the differences in security between Win/Mac OSs.

I do personally believe if as many people targeted Macs with virus' and other nasties that the OS would falter but that's wild conjecture on my part.

John_Rambo

Some serious knowledge here, most of you know more than I do about this sort of stuff, so I'm certainly not going to get involved in a row about graphics, speed RAM etc...

But, here's my personal experience.

Me - worked in graphics all my life in the creative field, used Apple Macintosh's. Only use pc's for RIPS or servers.

Wife - accountant, used pc's all her life. Never used Mac's.

We got a PC, I hated it, wife thought it was fine.
We got a Macbook Pro, I love it, wife loves it, think's the pc is shyte now.

So, for us, Mac's are better.

Torqay

Mac! More than just a computer. It saved Rambo's marriage.

Tony EH

It's a pity we can't post images on this forum. That's just crying out for a meme...

stimpson

Tony EH wrote: »

What a typical fanboi response.

You're the one going on about iZombies and calling people brain dead gob****es.

Tony EH

Your reply doesn't even make any sense.

Torqay

Neither does this thread...

mathepac

The Last Word ...

https://www.dropbox.com/s/s7y54ir4d9hxb1y/MacGod.png

Overheal

mathepac wrote: »

There are lots more people driving Nissan Micras than Porsche Carreras, so what?

Not a correct analogy.

The hacker doesn't care about whether the laptop your browsing on is made of byro-plastic or gold-plated anodized aluminium.

He's in china. He cares about wallets. And everyone has one.

Arguably a mac user might have more disposable cash than the average windows user, but thats discriminatory: someone with a lot of disposable cash might spend it on coke, hookers, and a blackberry, and might have a piece of **** windows xp computer, while someone who is a starving artist might own a mac. Not everyone who is rich will really give a **** about their PC. I've seen people that run their hands through a quarter million of annual revenue use nothing more than a $200 netbook.

Fact is there are substantially more windows machines to infect: http://www.cultofmac.com/243465/windows-8-finally-passes-os-x-in-market-share/ if you go digging around online for the numbers you'll probably find there are over a billion active licenses of windows, not including any illegitimate copies. Thats a LOT of targets. Its a question of - literraly - writing a piece of malware that can give you a chance to pilfer 672 of every 10,000 wallets, or, write a piece of malware that can let you take a stab at 9,081 out of 10,000 wallets; and then spread that ratio across a Billion active targets. So really we're talking about 67,200,000 wallets against 908,100,000. And when you're talking about that scale of theft, the numbers really do matter. So fcuk writing a virus for a mac. Thats not to say it can't be done; it's simply to say that hackers cannot be arsed to burst your white fuzzy anodized bubble. If Tim Cook came out against same sex marriage or something there'd be a mac trojan in the wild by sunday.

Amirani

John_Rambo wrote: »

Some serious knowledge here, most of you know more than I do about this sort of stuff, so I'm certainly not going to get involved in a row about graphics, speed RAM etc...

But, here's my personal experience.

Me - worked in graphics all my life in the creative field, used Apple Macintosh's. Only use pc's for RIPS or servers.

Wife - accountant, used pc's all her life. Never used Mac's.

We got a PC, I hated it, wife thought it was fine.
We got a Macbook Pro, I love it, wife loves it, think's the pc is shyte now.

So, for us, Mac's are better.

How much did you pay for the PC versus the Mac?

MyPeopleDrankTheSoup

stimpson wrote: »

Off the top of my head:
<snip>
- run without constantly hanging
</snip>

Sorry it took me so long to reply. IE crashed and it had to be killed in Task Manager, which itself took 20 seconds to wake up from (Not Responding)...

well you must have better luck than me, i got a mac mini purely for iOS development and it's always beachballing on me. though i only use (and really like) xcode which could be the only cause. my €700 custom-built Windows PC hasn't bluescreened since I built it and only Adobe Flash gives me problems.

But I love the build quality of a macbook and can't seem to find the same for a PC laptop. I got an Acer and it's an absolute POS. I really don't want to custom assemble a laptop like my desktop so what's the Windows people version of a high-quality Windows laptop? I absolutely 100% require an SSD drive.

John_Rambo

NiallSparky wrote: »

How much did you pay for the PC versus the Mac?

The difference in price was substantial. Not too sure, but the mac was about €400 more. Then again, if I'd just bought the mac in the first place I'd have saved money. The mac has helped me make money too.

The_Honeybadger

georgiecasey wrote: »

well you must have better luck than me, i got a mac mini purely for iOS development and it's always beachballing on me. though i only use (and really like) xcode which could be the only cause. my €700 custom-built Windows PC hasn't bluescreened since I built it and only Adobe Flash gives me problems.

But I love the build quality of a macbook and can't seem to find the same for a PC laptop. I got an Acer and it's an absolute POS. I really don't want to custom assemble a laptop like my desktop so what's the Windows people version of a high-quality Windows laptop? I absolutely 100% require an SSD drive.

Dell precision, lenova t range, any of the high end business laptops are about equal in terms of build and most can be customized to include an ssd, you should get more spec for your money and they will last years. None of them look as good as a mac however which is what clinches the deal for most people.

excollier

When I was a motorbike courier in England and in Belfast (early 90's pre internet take up) I was always moving floppy disks between offices. To the very last one, they all used Macs back then - not sure what they would use now though.

jester77

excollier wrote: »

When I was a motorbike courier in England and in Belfast (early 90's pre internet take up) I was always moving floppy disks between offices. To the very last one, they all used Macs back then - not sure what they would use now though.

Probably USB sticks.

mathepac

excollier wrote: »

... not sure what they would use now though.

The internet

stimpson

georgiecasey wrote: »

well you must have better luck than me, i got a mac mini purely for iOS development and it's always beachballing on me. though i only use (and really like) xcode which could be the only cause.

How much RAM are you running? XCode is a bit of a hog.

Graham

mickeyk wrote: »

Dell precision, lenova t range, any of the high end business laptops are about equal in terms of build and most can be customized to include an ssd, you should get more spec for your money and they will last years. None of them look as good as a mac however which is what clinches the deal for most people.

The resale value of a used Dell/Lenovo is also about €0 after a couple of years use. This is a real cost of owning one that should also be taken into account.

Personally, I don't mind paying a premium for a Mac knowing that in a couple of years it's going to have a resale value around 60%-70% of its original cost. This actually works out cheaper in the long run than any of the other "premium" laptops/desktops.

Torqay

Graham wrote: »

The resale value of a used Dell/Lenovo is also about €0 after a couple of years use. This is a real cost of owning one that should also be taken into account.

Personally, I don't mind paying a premium for a Mac knowing that in a couple of years it's going to have a resale value around 60%-70% of its original cost. This actually works out cheaper in the long run than any of the other "premium" laptops/desktops.

Define a "couple of years". After 4 or 5 years a Macbook is just as outdated and useless for serious productivity as their PC cousins. Of course, there are always some poor souls who are so excited to become a member of the Mac community and don't mind an old clunker as long as it has their worshipped logo on the lid. But that does not make it a rational purchase.

Graham

Torqay wrote: »

Define a "couple of years". After 4 or 5 years a Macbook is just as outdated and useless for serious productivity as their PC cousins. Of course, there are always some poor souls who are so excited to become a member of the Mac community and don't mind an old clunker as long as it has their worshipped logo on the lid. But that does not make it a rational purchase.

Nice rant, you almost managed to completely obfuscate the facts.

Most mac laptops have an economic value long after purchase because they're more expensive and so can afford to be built to a higher standard.
Most Windows laptops (with the very odd exception) are built to be cheap/disposable commodity machines.

Ultimately it's down to a potential purchaser to decide which fits their requirements. Nothing necessarily wrong with either approach.

Torqay

Graham wrote: »

Nice rant, you almost managed to completely obfuscate the facts.

Most mac laptops have an economic value long after purchase because they're more expensive and so can afford to be built to a higher standard.
Most Windows laptops (with the very odd exception) are built to be cheap/disposable commodity machines.

Ultimately it's down to a potential purchaser to decide which fits their requirements. Nothing necessarily wrong with either approach.

Economic value is a concept very different to technical value.

For the sake of argument, let's take a Dell Precision. Priced similar to a to a top-of-the-range Macbook Pro. The build quality is far beyond Apple as is the performance and indeed the technical support (NBD). These are premium machines and last for ages and yet they're usually replaced after 3-4 years, not because they're falling apart but because they just don't match the latest requirements. Of course, nobody in their right mind would buy a second hand Precision as a lifestyle object.

stimpson

Torqay wrote: »

Define a "couple of years". After 4 or 5 years a Macbook is just as outdated and useless for serious productivity as their PC cousins. Of course, there are always some poor souls who are so excited to become a member of the Mac community and don't mind an old clunker as long as it has their worshipped logo on the lid. But that does not make it a rational purchase.

An old clunker Mac has far more value than an old clunker Dell.

My 4 year MacBook will run Mavericks just fine, still gets used for "serious productivity" and even gets a minor speed bump due to the new Memory Compression in Mavericks.

The simple fact is that the useful life of a Mac is far longer than that of a PC and therefore has a higher residual value. If you don't take that into account when buying new kit then that is not a "rational purchase" as you put it.

Edit: Actually, my MacBook is 5 years old, not 4

Graham

Torqay wrote: »

For the sake of argument, let's take a Dell Precision. Priced similar to a to a top-of-the-range Macbook Pro. The build quality is far beyond Apple as is the performance and indeed the technical support (NBD). These are premium machines and last for ages and yet they're usually replaced after 3-4 years, not because they're falling apart but because they just don't match the latest requirements. Of course, nobody in their right mind would buy a second hand Precision as a lifestyle object.

I'm not sure I'd agree that the build quality of a Dell Precision laptop is far beyond that on an Apple laptop. But that's neither here nor there.

Most of Dells laptops sold are not Precision Laptops. They're the cheap plastic laptops that compare with all of the other cheap plastic laptops on the market. Dells reputation for cheap plastic laptops also drags down the resale value of their premium products.

Given a choice between an €1800 Apple Laptop, and an €1800 Dell laptop, I'd go for the Apple every time. Why, because it still holds onto a substantial part of its value after a couple of years use. The Dell is likely to end up in the back of an IT Department cupboard or at the bottom of a landfill even though both machines might broadly be comparable spec wise.

That's without discussing the pros/cons of Windows/OS X which is largely a personal preference/familiarity thing.

Torqay

Well, I wouldn't buy a Dell consumer laptop for 1800 yoyos, simply because I'll get much better value elsewhere.

But fact of the matter is, Apple is selling laptops which can compete with with business-grade machines only in price but not in performance, build quality and technical support.

Graham

Torqay wrote: »

But fact of the matter is, Apple is selling laptops which can compete with with business-grade machines only in price but not in performance, build quality and technical support.

That's not a fact, that's an opinion. It may be your opinion, but personal experience of Dell laptops and Dell technical support/build quality across many many hundreds of Dell machines leaves me with a differing opinion.

GTE

stimpson wrote: »

An old clunker Mac has far more value than an old clunker Dell.

My 4 year MacBook will run Mavericks just fine, still gets used for "serious productivity" and even gets a minor speed bump due to the new Memory Compression in Mavericks.

The simple fact is that the useful life of a Mac is far longer than that of a PC and therefore has a higher residual value. If you don't take that into account when buying new kit then that is not a "rational purchase" as you put it.

Edit: Actually, my MacBook is 5 years old, not 4

The resale value of a Mac is driven by the perceived value only which is why people are getting ripped off.

My Toshiba has lasted 5 years before getting stolen, it had another 2 of hardcore audio production work left in it, not due to build quality, but just because I would want to treat myself to a faster CPU. Resale value for it was probably a couple of hundred yet macs with a quarter of the RAM and a much weaker CPU would go for 500 plus.

It would be interesting to see what a user would prefer in a blind test of a Hackintoshed version of my old laptop compared with with more expensive and less powerful Macbooks.

On your OS speed point, my 4 year old Netbook is running Windows 8 and runs very quickly indeed. You could imagine how much faster it ran on a more powerful machine so your OS point is flawed.

If one wishes to use the point about how long one machine lasts versus another, 4 or 5 years is not really that long at all. That is the least I would expect from a high end machine.

It depends on what people buy and this is where you are falling into the Mac trap. Macs are only high end machines, price-wise they do not have entry or middle of the road machines like so many other manufacturers of PCs do. For some reason, this shields people from the logical thought that no entry level machine can compete with high end ones in terms of longevity, Apple or otherwise.

At the very least compare like for like instead of comparing Macs with a market that Apple don't remotely compete in.

Torqay

Doesn't have to be a Dell, a Lenovo ThinkPad T with quad core processor, full HD display and enterprise-grade GPU is still cheaper than a MBP and yet it offers far better build quality and performance.

stimpson

Graham wrote: »

That's not a fact, that's an opinion. It may be your opinion, but personal experience of Dell laptops and Dell technical support/build quality across many many hundreds of Dell machines leaves me with a differing opinion.

I'll just leave this here:

http://blog.laptopmag.com/tech-support-showdown-2013

GTE

Torqay wrote: »

Doesn't have to be a Dell, a Lenovo ThinkPad T with quad core processor, full HD display and enterprise-grade GPU is still cheaper than a MBP and yet it offers far better build quality and performance.

Indeed, though I just speced up the Lenovo ThinkPad thinking that I had overlooked it in my laptop search and once it got 400 quid more than the Dell I stopped.

It is a decent example of comparing a like for like machine, which is the main thrust of the debate against the Macbook. This is what I feel is not being appreciated by the pro Macbook people as we are getting comparisons of Macbook vs entry level Toshiba for instance.

Torqay

stimpson wrote: »

I'll just leave this here:

http://blog.laptopmag.com/tech-support-showdown-2013

This is consumer support. NBD tech support for businesses is a very different affair.

Graham

stimpson wrote: »

I'll just leave this here:

http://blog.laptopmag.com/tech-support-showdown-2013

That would more accurately reflect my experience of Dell support INCLUDING NBD tech support for business


Tech Support Showdown 2013
Sony 95 (1st)
Apple 93 (2nd place)
Dell 82 (6th)

PC Mag Readers' Choice Awards 2013: Laptops and Desktops
Apple 9.2 (1st)
Dell 8.1 (7th)
http://www.pcmag.com/article2/0,2817,2415494,00.asp

PC Mag Readers' Choice Awards 2013 Winners: Laptops and Desktops
Winners: Laptops - Apple
Winners: Desktops - Apple
http://www.pcmag.com/article2/0,2817,2415580,00.asp

Laptop Mag Best and Worst Notebook Brands 2013
Apple 89 (1st)
Dell 65 (7th)
http://blog.laptopmag.com/best-worst-notebook-brands-2013/3

Laptop Mag - Results from this year’s ACSI poll
Apple registered a 87 percent customer satisfaction rating on this year’s ACSI poll, making a 1 percent increase from 2012. HP placed second at 80 percent, while Dell, Toshiba and Acer followed with 79, 78 and 77 percent, respectively.
http://blog.laptopmag.com/apple-top-customer-satisfaction-rankings

Laptop Reliability and Satisfaction: MacBooks Rule
http://www.pcworld.com/article/244419/laptop_reliability_and_satisfaction_macbooks_rule.html

Torqay

bbk wrote: »

Indeed, though I just speced up the Lenovo ThinkPad thinking that I had overlooked it in my laptop search and once it got 400 quid more than the Dell I stopped.

Yup, the ThinkPad T can go beyond 2000 yoyos very easy, entering MBP territory.

Torqay

Graham wrote: »

That would more accurately reflect my experience of Dell support INCLUDING NBD tech support for business


Tech Support Showdown 2013
Sony 95 (1st)
Apple 93 (2nd place)
Dell 82 (6th)

PC Mag Readers' Choice Awards 2013: Laptops and Desktops
Apple 9.2 (1st)
Dell 8.1 (7th)
http://www.pcmag.com/article2/0,2817,2415494,00.asp

PC Mag Readers' Choice Awards 2013 Winners: Laptops and Desktops
Winners: Laptops - Apple
Winners: Desktops - Apple
http://www.pcmag.com/article2/0,2817,2415580,00.asp

Laptop Mag Best and Worst Notebook Brands 2013
Apple 89 (1st)
Dell 65 (7th)
http://blog.laptopmag.com/best-worst-notebook-brands-2013/3

Laptop Mag - Results from this year’s ACSI poll
Apple registered a 87 percent customer satisfaction rating on this year’s ACSI poll, making a 1 percent increase from 2012. HP placed second at 80 percent, while Dell, Toshiba and Acer followed with 79, 78 and 77 percent, respectively.
http://blog.laptopmag.com/apple-top-customer-satisfaction-rankings

Laptop Reliability and Satisfaction: MacBooks Rule
http://www.pcworld.com/article/244419/laptop_reliability_and_satisfaction_macbooks_rule.html

You cannot compare consumer support with business support. I'm talking about next business day on-site service as offered to professionals here.

And then, those statistics are of very little concern to me as I have life-long subscription for the most awesomest technical support there is: my good humble old self.