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my TV is broken
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22-10-2013 2:41pmive bought a philips pfl 8404 from you close to 4 years now. i have no receipt or box or nothing and im surely out of warranty so there is not much i can do there but the problem is, the PHILIPS logo shows up when i plug the tv in but its darker than usual then the screen goes blank after a second or two. so it stays black from then on but i can hear sound from the tv shows. it seems i have a backlight problem and i need a new chip or something.
any idea on how to help?0
Comments
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ok i accept defeat due to various google searches and i realise i need a new tv.
could you quote me on a price for the viera txl 39e6b and also the 32e6b please?
and could you reccomend me some other options on a budget? the main use will be for playstation gaming so im looking for a tv that has gaming at the top of its list for performance0 -
Hi Mark.
Thanks for the reply.
The 39E6 is currently £479.95 although at the moment this is an in-store only model and one that we don't have in stock. These are notoriously difficult to get hold of.
The 32" is is stunning and won an award in this years What Hifi awards.
http://www.whathifi.com/review/panasonic-tx-l32e6b
The Panasonic TXL32E6 would work out at £369.95 / €449.99 with Half price Boardie delivery at just £6.95 / €7.99
We can also do the Panasonic TXL42E6 for £529.95 / €649.99 with half price Boardie delivery at just £9.95 / €9.99
The 42" and 32" are both in stock.
Many thanks
Dave0 -
Richersounds.ie: Dave wrote: »Hi Mark.
Thanks for the reply.
The 39E6 is currently £479.95 although at the moment this is an in-store only model and one that we don't have in stock. These are notoriously difficult to get hold of.
The 32" is is stunning and won an award in this years What Hifi awards.
http://www.whathifi.com/review/panasonic-tx-l32e6b
The Panasonic TXL32E6 would work out at £369.95 / €449.99 with Half price Boardie delivery at just £6.95 / €7.99
We can also do the Panasonic TXL42E6 for £529.95 / €649.99 with half price Boardie delivery at just £9.95 / €9.99
The 42" and 32" are both in stock.
Many thanks
Dave
do you think the 39" will be in stock towards the end of november?0 -
Richersounds.ie: Dave wrote: »Hi Mark.
Thanks for the reply.
The 39E6 is currently £479.95 although at the moment this is an in-store only model and one that we don't have in stock. These are notoriously difficult to get hold of.
The 32" is is stunning and won an award in this years What Hifi awards.
http://www.whathifi.com/review/panasonic-tx-l32e6b
The Panasonic TXL32E6 would work out at £369.95 / €449.99 with Half price Boardie delivery at just £6.95 / €7.99
We can also do the Panasonic TXL42E6 for £529.95 / €649.99 with half price Boardie delivery at just £9.95 / €9.99
The 42" and 32" are both in stock.
Many thanks
Dave
do you think the 39" will be in stock towards the end of november?
initially apologies that your TV has gone down - you coudld send it to us and we could have it looked at for you and get a repair estimate if yuo liked - however Dave's suggestion on the Panasonic E6 series is excellent and would be a great replacement for your 8404, fortunately TV design has come on in leaps and bounds over the last 5 years and the quality of a decent 2013 TV will astound you if you are used to an 8404 ( which was an exceptional TV in it's day)
On the size issue, we do get the 39" in from time to time, however I think that the 42" is far better value than the 39" as it's only an extra £50 - and to go some small way to say we're sorry for your TV going awol so soon I'd be prepared to discount the 42" to £515.
On the size issue relating to the 42" - its a pretty ideal size for a viewing distance of approx 1.6Mtrs (see the What Hi-fi Buyers guide here: http://www.whathifi.com/blog/tv-tech-explained-our-essential-guide-to-buying-a-tv ) and the other factor is that the overall size of the 42E6 when compared to your 37PFL8404 is only just over 2 inches wider overall ( as the screen suround is so small on the E6 series - you just get more screen and less plastic!)
Keep us posted if we can assist..
ATVB,
John Mc & CrewJohn McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie
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Richersounds.ie: John wrote: »Richersounds.ie: Dave wrote: »Hi Mark.
Thanks for the reply.
The 39E6 is currently £479.95 although at the moment this is an in-store only model and one that we don't have in stock. These are notoriously difficult to get hold of.
The 32" is is stunning and won an award in this years What Hifi awards.
http://www.whathifi.com/review/panasonic-tx-l32e6b
The Panasonic TXL32E6 would work out at £369.95 / €449.99 with Half price Boardie delivery at just £6.95 / €7.99
We can also do the Panasonic TXL42E6 for £529.95 / €649.99 with half price Boardie delivery at just £9.95 / €9.99
The 42" and 32" are both in stock.
Many thanks
Dave
do you think the 39" will be in stock towards the end of november?
initially apologies that your TV has gone down - you coudld send it to us and we could have it looked at for you and get a repair estimate if yuo liked - however Dave's suggestion on the Panasonic E6 series is excellent and would be a great replacement for your 8404, fortunately TV design has come on in leaps and bounds over the last 5 years and the quality of a decent 2013 TV will astound you if you are used to an 8404 ( which was an exceptional TV in it's day)
On the size issue, we do get the 39" in from time to time, however I think that the 42" is far better value than the 39" as it's only an extra £50 - and to go some small way to say we're sorry for your TV going awol so soon I'd be prepared to discount the 42" to £515.
On the size issue relating to the 42" - its a pretty ideal size for a viewing distance of approx 1.6Mtrs (see the What Hi-fi Buyers guide here: http://www.whathifi.com/blog/tv-tech-explained-our-essential-guide-to-buying-a-tv ) and the other factor is that the overall size of the 42E6 when compared to your 37PFL8404 is only just over 2 inches wider overall ( as the screen suround is so small on the E6 series - you just get more screen and less plastic!)
Keep us posted if we can assist..
ATVB,
John Mc & Crew
regardig sending the 8404 up..ive done alot of research on google and it seems very likely that the backlight will not turn on anymore due the "inverter board". that needs to be replaced. i cannot find the inverter board for the 8404 on google but if dave thinks he can get one then id be more than happy to send it up then when repaired, give it to my mum0 -
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Richersounds.ie: John wrote: »Richersounds.ie: Dave wrote: »Hi Mark.
Thanks for the reply.
The 39E6 is currently £479.95 although at the moment this is an in-store only model and one that we don't have in stock. These are notoriously difficult to get hold of.
The 32" is is stunning and won an award in this years What Hifi awards.
http://www.whathifi.com/review/panasonic-tx-l32e6b
The Panasonic TXL32E6 would work out at £369.95 / €449.99 with Half price Boardie delivery at just £6.95 / €7.99
We can also do the Panasonic TXL42E6 for £529.95 / €649.99 with half price Boardie delivery at just £9.95 / €9.99
The 42" and 32" are both in stock.
Many thanks
Dave
do you think the 39" will be in stock towards the end of november?
initially apologies that your TV has gone down - you coudld send it to us and we could have it looked at for you and get a repair estimate if yuo liked - however Dave's suggestion on the Panasonic E6 series is excellent and would be a great replacement for your 8404, fortunately TV design has come on in leaps and bounds over the last 5 years and the quality of a decent 2013 TV will astound you if you are used to an 8404 ( which was an exceptional TV in it's day)
On the size issue, we do get the 39" in from time to time, however I think that the 42" is far better value than the 39" as it's only an extra £50 - and to go some small way to say we're sorry for your TV going awol so soon I'd be prepared to discount the 42" to £515.
On the size issue relating to the 42" - its a pretty ideal size for a viewing distance of approx 1.6Mtrs (see the What Hi-fi Buyers guide here: http://www.whathifi.com/blog/tv-tech-explained-our-essential-guide-to-buying-a-tv ) and the other factor is that the overall size of the 42E6 when compared to your 37PFL8404 is only just over 2 inches wider overall ( as the screen suround is so small on the E6 series - you just get more screen and less plastic!)
Keep us posted if we can assist..
ATVB,
John Mc & Crew
regardig sending the 8404 up..ive done alot of research on google and it seems very likely that the backlight will not turn on anymore due the "inverter board". that needs to be replaced. i cannot find the inverter board for the 8404 on google but if dave thinks he can get one then id be more than happy to send it up then when repaired, give it to my mum
On the 8404, without sending it away for service, there's no sure way of telling what the fault is - I'd hesitate to order any spares without getting it fully checked out first, then make any decision based on the cost and expected lifespan ( and of course how much you value your Ma..)
Keep us posted,
ATVB,
John Mc & CrewJohn McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie
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Richersounds.ie: Dave wrote: »...
We can also do the Panasonic TXL42E6 for £529.95 / €649.99 with half price Boardie delivery at just £9.95 / €9.99
...
My stuff for sale on Adverts inc. EDDI, hot water cylinder, roof rails...
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Richersounds.ie: Dave wrote: »...
We can also do the Panasonic TXL42E6 for £529.95 / €649.99 with half price Boardie delivery at just £9.95 / €9.99
...
Yep - fully approved
Its Freeview HD and saorview approved
It's a really beautiful TV - Highly recommended..
Keep us posted,
ATVB,
John Mc & CrewJohn McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie
0 -
Richersounds.ie: John wrote: »Richersounds.ie: John wrote: »Richersounds.ie: Dave wrote: »Hi Mark.
Thanks for the reply.
The 39E6 is currently £479.95 although at the moment this is an in-store only model and one that we don't have in stock. These are notoriously difficult to get hold of.
The 32" is is stunning and won an award in this years What Hifi awards.
http://www.whathifi.com/review/panasonic-tx-l32e6b
The Panasonic TXL32E6 would work out at £369.95 / €449.99 with Half price Boardie delivery at just £6.95 / €7.99
We can also do the Panasonic TXL42E6 for £529.95 / €649.99 with half price Boardie delivery at just £9.95 / €9.99
The 42" and 32" are both in stock.
Many thanks
Dave
do you think the 39" will be in stock towards the end of november?
initially apologies that your TV has gone down - you coudld send it to us and we could have it looked at for you and get a repair estimate if yuo liked - however Dave's suggestion on the Panasonic E6 series is excellent and would be a great replacement for your 8404, fortunately TV design has come on in leaps and bounds over the last 5 years and the quality of a decent 2013 TV will astound you if you are used to an 8404 ( which was an exceptional TV in it's day)
On the size issue, we do get the 39" in from time to time, however I think that the 42" is far better value than the 39" as it's only an extra £50 - and to go some small way to say we're sorry for your TV going awol so soon I'd be prepared to discount the 42" to £515.
On the size issue relating to the 42" - its a pretty ideal size for a viewing distance of approx 1.6Mtrs (see the What Hi-fi Buyers guide here: http://www.whathifi.com/blog/tv-tech-explained-our-essential-guide-to-buying-a-tv ) and the other factor is that the overall size of the 42E6 when compared to your 37PFL8404 is only just over 2 inches wider overall ( as the screen suround is so small on the E6 series - you just get more screen and less plastic!)
Keep us posted if we can assist..
ATVB,
John Mc & Crew
regardig sending the 8404 up..ive done alot of research on google and it seems very likely that the backlight will not turn on anymore due the "inverter board". that needs to be replaced. i cannot find the inverter board for the 8404 on google but if dave thinks he can get one then id be more than happy to send it up then when repaired, give it to my mum
On the 8404, without sending it away for service, there's no sure way of telling what the fault is - I'd hesitate to order any spares without getting it fully checked out first, then make any decision based on the cost and expected lifespan ( and of course how much you value your Ma..)
Keep us posted,
ATVB,
John Mc & Crew
on the 8404, i dont think i could afford to send it away and pay for repairs and stuff so ill try sell it for parts on adverts.
ill be back in a few weeks for my big ass tv0 -
Richersounds.ie: John wrote: »Richersounds.ie: John wrote: »Richersounds.ie: Dave wrote: »Hi Mark.
Thanks for the reply.
The 39E6 is currently £479.95 although at the moment this is an in-store only model and one that we don't have in stock. These are notoriously difficult to get hold of.
The 32" is is stunning and won an award in this years What Hifi awards.
http://www.whathifi.com/review/panasonic-tx-l32e6b
The Panasonic TXL32E6 would work out at £369.95 / €449.99 with Half price Boardie delivery at just £6.95 / €7.99
We can also do the Panasonic TXL42E6 for £529.95 / €649.99 with half price Boardie delivery at just £9.95 / €9.99
The 42" and 32" are both in stock.
Many thanks
Dave
do you think the 39" will be in stock towards the end of november?
initially apologies that your TV has gone down - you coudld send it to us and we could have it looked at for you and get a repair estimate if yuo liked - however Dave's suggestion on the Panasonic E6 series is excellent and would be a great replacement for your 8404, fortunately TV design has come on in leaps and bounds over the last 5 years and the quality of a decent 2013 TV will astound you if you are used to an 8404 ( which was an exceptional TV in it's day)
On the size issue, we do get the 39" in from time to time, however I think that the 42" is far better value than the 39" as it's only an extra £50 - and to go some small way to say we're sorry for your TV going awol so soon I'd be prepared to discount the 42" to £515.
On the size issue relating to the 42" - its a pretty ideal size for a viewing distance of approx 1.6Mtrs (see the What Hi-fi Buyers guide here: http://www.whathifi.com/blog/tv-tech-explained-our-essential-guide-to-buying-a-tv ) and the other factor is that the overall size of the 42E6 when compared to your 37PFL8404 is only just over 2 inches wider overall ( as the screen suround is so small on the E6 series - you just get more screen and less plastic!)
Keep us posted if we can assist..
ATVB,
John Mc & Crew
regardig sending the 8404 up..ive done alot of research on google and it seems very likely that the backlight will not turn on anymore due the "inverter board". that needs to be replaced. i cannot find the inverter board for the 8404 on google but if dave thinks he can get one then id be more than happy to send it up then when repaired, give it to my mum
On the 8404, without sending it away for service, there's no sure way of telling what the fault is - I'd hesitate to order any spares without getting it fully checked out first, then make any decision based on the cost and expected lifespan ( and of course how much you value your Ma..)
Keep us posted,
ATVB,
John Mc & Crew
on the 8404, i dont think i could afford to send it away and pay for repairs and stuff so ill try sell it for parts on adverts.
ill be back in a few weeks for my big ass tv
No problem at all
Just let us know when you're ready and we'll get ya sorted.
Chris0 -
Advertisement
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Richersounds.ie: Kenny wrote: »Richersounds.ie: John wrote: »Richersounds.ie: John wrote: »Richersounds.ie: Dave wrote: »Hi Mark.
Thanks for the reply.
The 39E6 is currently £479.95 although at the moment this is an in-store only model and one that we don't have in stock. These are notoriously difficult to get hold of.
The 32" is is stunning and won an award in this years What Hifi awards.
http://www.whathifi.com/review/panasonic-tx-l32e6b
The Panasonic TXL32E6 would work out at £369.95 / €449.99 with Half price Boardie delivery at just £6.95 / €7.99
We can also do the Panasonic TXL42E6 for £529.95 / €649.99 with half price Boardie delivery at just £9.95 / €9.99
The 42" and 32" are both in stock.
Many thanks
Dave
do you think the 39" will be in stock towards the end of november?
initially apologies that your TV has gone down - you coudld send it to us and we could have it looked at for you and get a repair estimate if yuo liked - however Dave's suggestion on the Panasonic E6 series is excellent and would be a great replacement for your 8404, fortunately TV design has come on in leaps and bounds over the last 5 years and the quality of a decent 2013 TV will astound you if you are used to an 8404 ( which was an exceptional TV in it's day)
On the size issue, we do get the 39" in from time to time, however I think that the 42" is far better value than the 39" as it's only an extra £50 - and to go some small way to say we're sorry for your TV going awol so soon I'd be prepared to discount the 42" to £515.
On the size issue relating to the 42" - its a pretty ideal size for a viewing distance of approx 1.6Mtrs (see the What Hi-fi Buyers guide here: http://www.whathifi.com/blog/tv-tech-explained-our-essential-guide-to-buying-a-tv ) and the other factor is that the overall size of the 42E6 when compared to your 37PFL8404 is only just over 2 inches wider overall ( as the screen suround is so small on the E6 series - you just get more screen and less plastic!)
Keep us posted if we can assist..
ATVB,
John Mc & Crew
regardig sending the 8404 up..ive done alot of research on google and it seems very likely that the backlight will not turn on anymore due the "inverter board". that needs to be replaced. i cannot find the inverter board for the 8404 on google but if dave thinks he can get one then id be more than happy to send it up then when repaired, give it to my mum
On the 8404, without sending it away for service, there's no sure way of telling what the fault is - I'd hesitate to order any spares without getting it fully checked out first, then make any decision based on the cost and expected lifespan ( and of course how much you value your Ma..)
Keep us posted,
ATVB,
John Mc & Crew
on the 8404, i dont think i could afford to send it away and pay for repairs and stuff so ill try sell it for parts on adverts.
ill be back in a few weeks for my big ass tv
No problem at all
Just let us know when you're ready and we'll get ya sorted.
Chris0 -
Hi Mark, no problem.
The Sony isn't just up to the standard of the Pana on the picture but the lag issue is one that would me important and actually I hadn't realised that the Pana was 38ms. Did you get that from Panasonic directly ?
The only difference is the colour of the bezel. The 653 is black with the 654 being silver.
Unfortunately the price of the Sony would be £519.95 as the margin on this is just too tight.
Total including delivery in Euro would be 649 Euro and includes the 5 year.
Keep us posted if you would like one.
ATB
Dave0 -
Richersounds.ie: Dave wrote: »Hi Mark, no problem.
The Sony isn't just up to the standard of the Pana on the picture but the lag issue is one that would me important and actually I hadn't realised that the Pana was 38ms. Did you get that from Panasonic directly ?
The only difference is the colour of the bezel. The 653 is black with the 654 being silver.
Unfortunately the price of the Sony would be £519.95 as the margin on this is just too tight.
Total including delivery in Euro would be 649 Euro and includes the 5 year.
Keep us posted if you would like one.
ATB
Dave
ill use it mostly for gaming, after that ill use it for HD movies connected to my laptop via hdmi. SD tv quality is not that important. do you reccomend the sony highly even if it doesnt reach the standard of the panasonic?0 -
Richersounds.ie: Dave wrote: »Hi Mark, no problem.
The Sony isn't just up to the standard of the Pana on the picture but the lag issue is one that would me important and actually I hadn't realised that the Pana was 38ms. Did you get that from Panasonic directly ?
The only difference is the colour of the bezel. The 653 is black with the 654 being silver.
Unfortunately the price of the Sony would be £519.95 as the margin on this is just too tight.
Total including delivery in Euro would be 649 Euro and includes the 5 year.
Keep us posted if you would like one.
ATB
Dave
ill use it mostly for gaming, after that ill use it for HD movies connected to my laptop via hdmi. SD tv quality is not that important. do you reccomend the sony highly even if it doesnt reach the standard of the panasonic?
I'm just replying on Dave's behalf as he's off today.
The Sony isn't a bad TV at all. Sony have always good decent picture quality, the Panasonic would be my preferred option. I'm not a big gamer though so input lag isn't a concern.
We've got the Sony here in stock and ready to go if you're interested.
Chris0 -
hi guys, im looking to order that sony 42" W653 next week(finally)
recently the model has had a major price drop in argos and powercity in dublin but they dont seem to offer the 5 year guarantee.
will i be fine with the guarantee if the tv breaks..how would i get it up to you guys for a replacement?
could i get a total for the tv and delivery to dublin so i know how much to be putting onto my card? thanks guys.
can i also get a price for the 32" W653 + delivery to dublin as my brother will be going to you guys for that tv mid december thanks to my reccomendation :P0 -
hi guys, im looking to order that sony 42" W653 next week(finally)
recently the model has had a major price drop in argos and powercity in dublin but they dont seem to offer the 5 year guarantee.
will i be fine with the guarantee if the tv breaks..how would i get it up to you guys for a replacement?
could i get a total for the tv and delivery to dublin so i know how much to be putting onto my card? thanks guys.
can i also get a price for the 32" W653 + delivery to dublin as my brother will be going to you guys for that tv mid december thanks to my reccomendation :P
the Sony warranty is an 'at home' warranty, ie we will arrange to have the TV collected from you ( this is subject to you retaining the original packaging!) so you wont have any worries on this count..
The 42W653 has had a minor reduction with us as well ( we were pretty competitive in the 1st place!) to £499.95 and delivery would be £19.95 - so the total total would be £519.90.
On the 32W653 - thats currently £369.95 and delivery would be £14.95 - a total of £384.90 ( I'm pretty sure that's a decent saving over our Dublin competitors) Thanks for the recommendation and as ever drop us a line if we can assist in any way..
thanks again,
atvb,
John McJohn McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie
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my brother decided he doesnt wana spend too much on a tv. could i get a quote for a samsung UE32F5000 in cluding delivery please? could you also tell me the price of £519.90 you quotes me on with the 42" W6 in euro?0
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Thanks for the reply.
The 42 in Euro would be €630.
The 32F5000 would be 345 Euro including delivery.
Keep us posted if we can help with either model.
Many thanks
Dave0