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  • 22-10-2013 3:55pm
    #1
    kincaid
    Registered Users Posts: 1,388 ✭✭✭


    we joined Eircom a few weeks ago but made mistakes with both the address and name.

    Were told we could still pay bills at post office etc so went ahead but now seems to be a problem.
    Customer services have not told us something else and say they will check the telephone conversation and contact me straight away but have not heard a thing from them to date


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    kincaid wrote: »
    we joined Eircom a few weeks ago but made mistakes with both the address and name.

    Were told we could still pay bills at post office etc so went ahead but now seems to be a problem.
    Customer services have not told us something else and say they will check the telephone conversation and contact me straight away but have not heard a thing from them to date
    Hi kincaid

    Can you send me a PM with the account number on the bill.

    The correct name (spelling) and correct address and I will look into this for you and get back tomorrow.

    Thanks, Mark


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    #3
    kincaid
    Registered Users Posts: 1,388 ✭✭✭kincaid


    hi, we not not got my first bill yet so no account number


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    #4
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    kincaid wrote: »
    hi, we not not got my first bill yet so no account number
    Ok no problem, can you PM me your telephone number please, correct name and address?

    Thanks

    Tracey


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