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Security Code not sent to mobile phone

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  • 22-10-2013 5:09pm
    #1
    tubos
    Registered Users Posts: 450 ✭✭


    I have a mobile phone setup and active on my bank account, it was setup so I could view e-statements. I am trying to view my latest e-statement but an being prompted for a security code, which should be delivered to my phone. I am not getting this code, would you have any idea why?


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  • Options
    #2
    tubos
    Registered Users Posts: 450 ✭✭tubos


    Its ok. I thought there was a new security code sent out each time I tried to access an e-statement.


  • Options
    #3
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Hi Tubos 

    Thank you for contacting on Boards.

    We are happy to hear you have access to your recent eStatement.

    We are here to help with any of your future banking queries you may have.

    Please feel free to contact us.

    Thanks
    Alison


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