Unlocking android phone with code

Flaker

Maybe some can help me here.

My contract is up on my current phone and I want to unlock it and five it to some-one else.

I requested the unlock code which I was sent with the instructions on how to do it.

They are as follows;


Instructions to unlock your Samsung gt-s5360maatsi phone:

Remove the SIM card from the phone
Turn on your mobile phone
Key the following into the main screen of the handset
xxxxxxxxxxx
The * (star) key is found under the number 7 on your keypad and the # (hash) key is found under the number 9 on your key pad
Once you have it typed in, double check what you've entered so that it reads the same as this:
xxxxxxxxxxx
If it does then press #, and then press Send

If you enter the code and get a Code Error message or any other error message when you are trying to enter the unlock code, please reply to this email detailing the error
Kind Regards

Now, the problem is , on my phone there is no "send" if you know what I mean. I can only go into the keypad to key in the code (it can't be done on the main screen as instructed) and once in the keypad you cannot press "send" as it isn't there. You can press the call or text buttons and these don't work.

Can anyone help me? My provider isn't being all that helpful, they just keep sending me the same intructions.....

larchielads

ive entered a few of these unlock codes and i never had to press "send" once the code is entered correctly the phone should automatically unlock. you prob might even get a message on the screen say somethin like "the network access code has been entered your device is now unlocked".

you shouldnt have to press send once the last digit or * or # key is entered it should unlock straight away

Flaker

Hi,

Thanks for your reply. No message has appeared on my screen to say the phone is unlocked.

I suppose I could try a different SIM to see if it's worked, but I'm not holding out much hope.

Banjo String

Just unlocked my sgs2 yesterday from 3.

Dunno about other networks/handsets, but in my case I had to insert a different network sim in it, where it then requested the unlock code.

Simple. 2 mins Max.

Flaker

Well that makes complete sense! Just a pity they don't put that in their instructions.

I am def going to try this...

DYING2DIY

Hi Flaker - I'm having the same problem - did you get sorted?

pizzahead77

DYING2DIY wrote: »

Hi Flaker - I'm having the same problem - did you get sorted?

Have you inserted a sim card from another network? - this is the usually the standard way of starting the unlocking process on the phone once you have the code to unlock it

DYING2DIY

Thanks pizzahead - don't have another sim to hand but that makes sense. I just wanted to unlock a couple phones that Santa replaced before trying to sell them. That's Tesco Mobile instructions / customer service for ya....