O'Neills Sale

ablelocks

some good reductions on GAA gear - upto 70% off

pm.

Thanks just picked up a nice Dublin rain jacket

ablelocks

did you have any problems with checkout?

I got the following message :

you have items in your basket that can't be shipped to your postal address. please amend to proceed.

could it be something to do with postal code? i tried 0000 and 1234 but got the same message.

(i assume it's nothing to do with trying to order a dublin jersey to a clare address...)

jpb1974

Went in... added a few bits to me basket, decided to use me €11 worth of reward points... checkout failed, rewards points disappeared.. bummer.

Emailed 'em... so hopefully it gets sorted.

Thanks OP.

andrew1977

jpb1974 wrote: »

Went in... added a few bits to me basket, decided to use me €11 worth of reward points... checkout failed, rewards points disappeared.. bummer.

Emailed 'em... so hopefully it gets sorted.

Thanks OP.

You should get sorted, i have to say Oneills are excellent on customer service from any dealings i have had with them.

cian_s_obrien

ablelocks wrote: »

did you have any problems with checkout?

I got the following message :



could it be something to do with postal code? i tried 0000 and 1234 but got the same message.

(i assume it's nothing to do with trying to order a dublin jersey to a clare address...)

Yes I had the same problem - dropped them an e-mail

Lemlin

Very little Cavan stuff sadly. Just a jersey or rain jacket and both are limited sizing left.

callaway92

Thanks for this. Got Tipperary rain jacket almost half price.

Cunning Stunt

I am also getting the postal code error at checkout. I am abroad but they do european shipping so I don't think that is the problem. The price is showing in my local currency aswell... anyone find a fix for this issue?

shot2go

thanks just ordered a galway jacket.

Colemania

Still getting the postal address error too. How have people been successfully ordering stuff from them?

shot2go

Colemania wrote: »

Still getting the postal address error too. How have people been successfully ordering stuff from them?

I had to go into add new address and then it worked fine

Bummer1234

Lemlin wrote: »

Very little Cavan stuff sadly. Just a jersey or rain jacket and both are limited sizing left.

Cavan are getting a new jersey next season so thats why its down,Say its the same for other jerseys.

Pixied

I got that message once before. When I emailed customer service they said that certain items could not be shipped to certain countries due to licensing agreements. (??)

I was trying to buy in Ireland to ship to Australia.

Not sure if that sheds any light..

FearDark

Nice one. Tipp jersey 25 euro!

tayto lover

Lemlin wrote: »

Very little Cavan stuff sadly. Just a jersey or rain jacket and both are limited sizing left.

AND they think you're mean :D Sold out.

cian_s_obrien

cian_s_obrien wrote: »

Yes I had the same problem - dropped them an e-mail

Order went through today.

Colemania

Pixied wrote: »

I got that message once before. When I emailed customer service they said that certain items could not be shipped to certain countries due to licensing agreements. (??)

I was trying to buy in Ireland to ship to Australia.

Not sure if that sheds any light..

I emailed them twice and they haven't replied yet. I really want to order the Limerick jacket!

jpb1974

You won't hear from them until tomorrow at the earliest.. Mon-Fri 9am-5pm sorta operation.

Colemania

jpb1974 wrote: »

You won't hear from them until tomorrow at the earliest.. Mon-Fri 9am-5pm sorta operation.

And seeing as it's a bank holiday tomorrow, probably monday :P

i just hope the sale doesn't end suddenly!

jpb1974

Colemania wrote: »

And seeing as it's a bank holiday tomorrow, probably monday :P

i just hope the sale doesn't end suddenly!

Depends, they're based up the North, is it a UK hol too?

Lemlin

tayto lover wrote: »

AND they think you're mean :D Sold out.

In fairness I heard from a local retailer that O'Neills manufacture alot of the stuff early based on who's expected to do well.

Cavan were expected to do bugger all so there was a serious shortage of merchandise all year.

The day before the Kerry game a jersey couldn't be got in the county!

ablelocks

customer service got back to me this morning and sorted the issue very quickly.

She also said that the postage was coming up too high at €16.95, so gave me a €10 voucher towards the cost. Excellent customer service.

Colemania

ablelocks wrote: »

customer service got back to me this morning and sorted the issue very quickly.

She also said that the postage was coming up too high at €16.95, so gave me a €10 voucher towards the cost. Excellent customer service.

Ya i got mine sorted fairly quickly too this morning.

looder

Pixied wrote: »

I got that message once before. When I emailed customer service they said that certain items could not be shipped to certain countries due to licensing agreements. (??)

I was trying to buy in Ireland to ship to Australia.

Not sure if that sheds any light..

If it has 3 stripes it can't be sold outside of Ireland.

All International Jersies have 2 stripes.

jpb1974

Unfortunately they haven't responded to me yet regarding my €11 of reward points going MIA. I mailed them again about it this morning.

They did however send me an automated email wondering why I never completed checkout and it included a 10% discount code... so some of the pain has been eased.

EDIT: They got back to me and sorted out my reward points. Thanks O'Neills.