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Order but no confirmation

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  • 26-10-2013 12:58pm
    #1
    umop-3p!sdn
    Registered Users Posts: 7 ✭


    Hi I ordered a Pioneer a20 Amplifier for delivery to dublin 14 and I never recieved a confirmation email and still have not recieved the amp. I ordered it on the 9/10, Any information on this would be greatly appreciated also if any other order information is needed just pm me.
    Cheers,
    Aaron


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    #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,282 ✭✭✭✭Richersounds.ie: Kenny


    umop-3p!sdn wrote: »
    Hi I ordered a Pioneer a20 Amplifier for delivery to dublin 14 and I never recieved a confirmation email and still have not recieved the amp. I ordered it on the 9/10, Any information on this would be greatly appreciated also if any other order information is needed just pm me.
    Cheers,
    Aaron
    Hi Aaron,

    Thanks for getting in touch and massive apologies about no one being in touch.

    PM sent.

    Chris


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    #3
    Richersounds.ie: Kenny
    Company Representative Posts: 17,282 ✭✭✭✭Richersounds.ie: Kenny


    Found it Aaron.

    Will drop you a PM now.


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    #4
    Richersounds.ie: Dave
    Closed Accounts Posts: 2,474 ✭✭✭Richersounds.ie: Dave


    Hi there.

    The guys have mentioned this to me and I sent an email on the 10th and again on the 14th and I did not receive a reply or a failure response.

    I called and left a message at the home number and did not get a response.

    As we could not get in contact with you, we held the order for 5 days and then cancelled the order.

    I hope this explains.

    The amplifier will be leaving us today but will not be delivered until Wednesday due to the bank holiday.

    Many thanks



    Dave


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