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  • 31-10-2013 11:22am
    #1
    Irish Warri0r
    Registered Users Posts: 68 ✭✭


    We got efibre installed about 2weeks ago and everything was great then about 1 week ago the landline died (no dialtone).We waited a few days to see if would come back but it didn't,then i tried  logging the fault on eircom.ie but have heard nothing back I cant even sign in to myeircom on the site I think that has something to do with efibre? Any help would on his matter would be appreciated.


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Irish Warri0r wrote: »
    We got efibre installed about 2weeks ago and everything was great then about 1 week ago the landline died (no dialtone).We waited a few days to see if would come back but it didn't,then i tried  logging the fault on eircom.ie but have heard nothing back I cant even sign in to myeircom on the site I think that has something to do with efibre? Any help would on his matter would be appreciated.
    Hi Irish Warrior

    I see the case has been escalated to the engineers REF: 11969571 I have added a note to try and push it for you. There is a lead time of 4 working days however I will check again tomorrow.

    Thanks, Mark


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    #3
    Irish Warri0r
    Registered Users Posts: 68 ✭✭Irish Warri0r


    OK thanks for your help mark


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    #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Irish Warri0r wrote: »
    OK thanks for your help mark
    No problem Irish Warri0r

    Mark


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