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Haven't received new disc yet

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  • 04-11-2013 4:05pm
    #1
    bluecherry74
    Registered Users Posts: 838 ✭✭✭


    Hello,

    I got my renewal letter in the post a few weeks ago. I pay by Direct Debit and it said no action was required from me, the policy would automatically renew. However my insurance expired yesterday and I haven't received a new disc yet. 

    Is this normal or do I need to get in touch with ye?

    Thanks,
    Fiona


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    #2
    Liberty Insurance: Sean
    Company Representative Posts: 235 Verified rep ✭Liberty Insurance: Sean


    [font=Times New Roman","serif]Hi Fiona,[/font]



    [font=Times New Roman","serif] [/font]

    [font=Times New Roman","serif]If your policy was only due for renewal on Sunday you should allow 3 to 4 working days to receive your documents, however if you would like to PM me you details I can have a look into this for you. [/font]


     
    Sean


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    #3
    bluecherry74
    Registered Users Posts: 838 ✭✭✭bluecherry74


    Thanks Sean, it was waiting for me when I got home yesterday. :)  I was just being a bit paranoid because my tax disc is in the post as well.


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    #4
    MugMugs
    Registered Users Posts: 17,875 ✭✭✭✭MugMugs


    Liberty Insurance: Sean wrote: »
    Hi Fiona,



     

    If your policy was only due for renewal on Sunday you should allow 3 to 4 working days to receive your documents, however if you would like to PM me you details I can have a look into this for you. 


     
    Sean
    As it is illegal to drive without a valid disc on display, do Liberty expect the OP to ground their vehicle until such time as the new disc arrives (bearing in mind that post can be slow) ?


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