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"The User Profile Service failed the logon. User profile cannot be loaded"

TequilaMockingBird · 2013-11-05 11:03:17

Help! I've gone into safe mode and into "regedit", but can't find: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList as required by this: http://support.microsoft.com/kb/947215 I don't have the laptop here, I'm helping (lol) someone via phone. Any ideas?

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05-11-2013 12:03pm

#1

TequilaMockingBird

Registered Users Posts: 4,392 ✭✭✭

Join Date: March 2006

Posts: 4109

Help!

I've gone into safe mode and into "regedit", but can't find:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

as required by this: http://support.microsoft.com/kb/947215

I don't have the laptop here, I'm helping (lol) someone via phone.

Any ideas?

0

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#2 05-11-2013 5:51pm
Duggy747

Registered Users Posts: 13,295 ✭✭✭✭

Join Date: October 2005

Posts: 13164

I bet you anything AVG is installed on that machine, it's the main culprit at the moment for that problem.

The registry path should exist, or else Windows would be truly fùcked.

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#3 05-11-2013 6:05pm
TequilaMockingBird

Registered Users Posts: 4,392 ✭✭✭

Join Date: March 2006

Posts: 4109

Thanks, any idea what to do?

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