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Microsoft Outlook

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  • 05-11-2013 8:30pm
    #1
    karolmc100
    Registered Users Posts: 281 ✭✭


    When I open outlook the following message comes up Cannot display folder cannot connect to server and it fails to load. Can someone tell me how to fix outlook so it can send and receive


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    #2
    Bog Standard User
    Registered Users Posts: 847 ✭✭✭Bog Standard User


    karolmc100 wrote: »
    When I open outlook the following message comes up Cannot display folder cannot connect to server and it fails to load. Can someone tell me how to fix outlook so it can send and receive

    it means your pst file is mapped to a network or usb drive that is no longer there


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    #3
    karolmc100
    Registered Users Posts: 281 ✭✭karolmc100


    how can I ix this


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    #4
    karolmc100
    Registered Users Posts: 281 ✭✭karolmc100


    how can I fix this


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    #5
    hearny
    Registered Users Posts: 953 ✭✭✭hearny


    Go to the Control Panel, and search for mail.

    Open Mail then click on data files and see where the pst is located.

    As suggested it sounds like its on a network or a drive thats not available.

    Post the location here.


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    #6
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    Also try to connect to the server and send and receive again. It may be that the mail server has disconnected because Outlook is checking for mail too often


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    #7
    Johnnyowl
    Registered Users Posts: 6 ✭Johnnyowl


    I'm having similar difficulties but when I now try to start Office Outlook (Win7, 64 Office 2003) my message says
    "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists".
    I have contacted Vodafone (no reply so far, perhaps they're not responding weekends?).
    I tried the above advice but when I try to 'view or change existing email accounts' and press the 'Test Account Settings' I get 'Congratulations! All tests completed successfully'.
    Am I missing something here?
    John


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    #8
    janeparker
    Registered Users Posts: 145 ✭✭janeparker


    In case you PST got any kind of damage then use ScanPST.exe. It is an in-built utility with free of cost.Just go through Microsoft technical support website to know required steps for damage control.

    I hope, you would be able to troubleshoot your problem as soon possible.

    Regards:
    Jane


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