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my Eircom

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  • 07-11-2013 8:19am
    #1
    practice
    Registered Users Posts: 304 ✭✭


    Can you please tell me why broadband usage is no longer shown on my eircom page.
    I still get asked to verify my email address.

    I dont want to be asked to pm you just tell me if there is a problem with the my eircom page


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  • Options
    #2
    Lennyzip
    Registered Users Posts: 352 ✭✭Lennyzip


    practice wrote: »
    Can you please tell me why broadband usage is no longer shown on my eircom page.
    I still get asked to verify my email address.

    I dont want to be asked to pm you just tell me if there is a problem with the my eircom page

    Have you upgraded to efibre ?


  • Options
    #3
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Hi practice


    Can you view your usage on

    http://broadbandsupport.eircom.net

    If you enter your account number and telephone number in the stats fields on the right hand side of the page?

    Thanks, Mark


  • Options
    #4
    practice
    Registered Users Posts: 304 ✭✭practice


    eircom: Mark wrote: »
    Hi practice


    Can you view your usage on

    http://broadbandsupport.eircom.net

    If you enter your account number and telephone number in the stats fields on the right hand side of the page?

    Thanks, Mark
    Thanks Mark,
    Got that now.
    Any word on why I keep having to verify email. Its not a problem just annoying.

    Lennyzip,

    No not upgraded to efibre and wont for a while yet.


  • Options
    #5
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    practice wrote: »
    eircom: Mark wrote: »
    Hi practice


    Can you view your usage on

    http://broadbandsupport.eircom.net

    If you enter your account number and telephone number in the stats fields on the right hand side of the page?

    Thanks, Mark
    Thanks Mark,
    Got that now.
    Any word on why I keep having to verify email. Its not a problem just annoying.

    Lennyzip,

    No not upgraded to efibre and wont for a while yet.
    No problem practice



    the e-mail verification is a new security confirmation as well as there is no a multiple user function for the same account added with the updates to the my eircom platform earlier in the week. 

    Mark


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