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Car recovery company charged more than authorised

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    #32
    emeldc
    Registered Users Posts: 2,597 ✭✭✭emeldc


    fl4pj4ck wrote: »
    well, I've used the cb facility something like 10 times already and was never refused or questioned. usually money back within 2-3 working days

    You must be the unluckiest card user ever:eek:


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    #33
    Teagwee
    Registered Users Posts: 371 ✭✭Teagwee


    Out of curiosity, why is it that if there is no written proof of the transaction that the customer is automatically deemed the loser - speaking in general here? Would the company not have to produce some kind of phone records of the sum agreed/disputed and the basis of the transaction? If not, then we are all at the mercy of operations like this and if we do any kind of business over the phone our bank accounts could become a free for all.


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    #34
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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    #35
    fl4pj4ck
    Closed Accounts Posts: 2,000 ✭✭✭fl4pj4ck


    emeldc wrote: »
    You must be the unluckiest card user ever:eek:

    no, I just don't like being screwed


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