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Receiving error message when checking my @eircom.net email on Vodafone

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  • 12-11-2013 4:59pm
    #1
    notahappycamper
    Registered Users Posts: 2,115 ✭✭✭


    Hi,

    I keep getting an error message saying "cannot get mail. The mail server "webmail.eircom.net" is not responding. Verify that you have entered the correct account info in Mail settings". It works fine on wi-fi for some reason. The settings have not being changed by me and it appears to be a Vodafone problem since I can check for mail fine on wi-fi.


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    #2
    notahappycamper
    Registered Users Posts: 2,115 ✭✭✭notahappycamper


    Hi, just to clarify, sending emails works fine. It is just when trying to receive them when using Edge or 3G on Vodafone. At home on wifi we have Sky Broadband and it works fine on the iPhone which is the device I am getting the error message on. The settings haven't changed from when it did work. The incoming server is webmail.eircom.net which is the correct one.


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    #3
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    notahappycamper wrote: »
    Hi, just to clarify, sending emails works fine. It is just when trying to receive them when using Edge or 3G on Vodafone. At home on wifi we have Sky Broadband and it works fine on the iPhone which is the device I am getting the error message on. The settings haven't changed from when it did work. The incoming server is webmail.eircom.net which is the correct one.
    Hi notahappycamper

    It seems you do have the correct server settings. I'm unable to offer the same level of advice or support which the eircom email support team can offer. YOu can reach them on 1530277100 however if you are an eircom broadband customer you can reach them on 1890260260.



    Before you call please check out the following advice the username "Allen175" advised in this link (It seems to be really helpful to be honest) :

    http://www.boards.ie/ttfthread/2056845515/1#post82504226

    Thanks

    Al


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