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Zyxel Wireless N Lite USB Adapter on first eFibre bill

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  • 12-11-2013 8:30pm
    #1
    drake70
    Registered Users Posts: 656 ✭✭✭


    Hi,

    I received my first eFibre bill. Everything looks in order except for the following item:

    Zyxel Wireless N Lite USB Adapter €28.92.

    which I didn't request.

    I notice that I am not the only one to have this added to their bill as mentioned here: http://www.boards.ie/ttfthread/2057080794

    Can you look into this please.

    Thanks


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    drake70 wrote: »
    Hi,

    I received my first eFibre bill. Everything looks in order except for the following item:

    Zyxel Wireless N Lite USB Adapter €28.92.

    which I didn't request.

    I notice that I am not the only one to have this added to their bill as mentioned here: http://www.boards.ie/ttfthread/2057080794

    Can you look into this please.

    Thanks
    Hi drake70

    Can you please PM me your efibre account number and I'll look into this for you?

    Thanks

    Al


  • Options
    #3
    drake70
    Registered Users Posts: 656 ✭✭✭drake70


    Hi Al,

    Thanks for sorting this out for me.


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    drake70 wrote: »
    Hi Al,

    Thanks for sorting this out for me.
    No worries drake70

    Happy to help

    Al


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