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changing coins

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  • 13-11-2013 11:42am
    #1
    anmhi02
    Registered Users Posts: 152 ✭✭


    Just been into my local BOI to change the clubs coin collection into notes only to be told they only now change coins on a Tuesday and Friday!! WTF? This bank had been seriously pi....g me off but this is the last straw. I now have to lug the heavy bag back again on Friday. Bank of Ireland is a joke!!


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    #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi anmhi02,

    Thanks for posting.

    We are sorry to hear you are unhappy with the new coin lodgement policy and we will pass on your feedback to our Branch Network.

    Apologies for the inconvenience. When calling in with the lodgement on Friday, please ensure all coin is fully bagged in the correct denominations. 

    Thanks
    Tara


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    #3
    anmhi02
    Registered Users Posts: 152 ✭✭anmhi02


    Bank of Ireland: Tara wrote: »
    Hi anmhi02,

    Thanks for posting.

    We are sorry to hear you are unhappy with the new coin lodgement policy and we will pass on your feedback to our Branch Network.

    Apologies for the inconvenience. When calling in with the lodgement on Friday, please ensure all coin is fully bagged in the correct denominations. 

    Thanks
    Tara

    Yea, cause God forbid ye should do any work that we are paying our fees for.


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    #4
    anmhi02
    Registered Users Posts: 152 ✭✭anmhi02


    Update....went into AIB who were more than happy to exchangd the coins for me....and I'm not even a customer there. Afraid we will be seriously looking into closing our account to a bank that actually wants to help us and values our custom. Rant over


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