Email blacklist

grizzly

I've got this error message on a bounced back email;

550-This host has been blacklisted by an RBL

I'll contact my host and ask them to check this. I the past they said we had been blacklisted because one of the client domains they host were spamming and hence all domains were blacklisted.

The strange thing is that not all email address are getting bounce backs. Has anyone had experience of this?

yoyo

Your host will need to resolve this. You are likely on a server which was either compromised or one of the sites it was hosting was compromised and used to send spam. Not all email providers use the same spam blocklists, which may be the reason some emails get through fine

Nick

grizzly

Thanks for the reply. When I said not all email address are getting bounce backs - I meant not of the addressees, but of different emails from my company (eg. grizzly@mycompany.ie goes through, but info@mycompany.ie does not).

yoyo

grizzly wrote: »

Thanks for the reply. When I said not all email address are getting bounce backs - I meant not of the addressees, but of different emails from my company (eg. grizzly@mycompany.ie goes through, but info@mycompany.ie does not).

That is odd alright, it could be your service provider is using a different mail server for the different email addresses possibly?

Nick

gibo_ie

Check here with your host or public IP: http://www.anti-abuse.org/multi-rbl-check/
you can then see which list you are on and contact them rather than your ISP. You will obviously have to show you have sorted the issue or within 24 hours you will be on the list again and it wont be so easy to get off it the second time!!!