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efibre Wicklow Town

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  • 14-11-2013 4:38pm
    #1
    Registered Users Posts: 49


    My Exchange area (Wicklow Town) is showing as eFibre enabled, yet my address (Seapoint, Dunbur lower) is not. How long does it take to roll out to the estates in the area and is there an estimate for mine? Thanks. 


«1

Comments

  • Registered Users Posts: 475 ✭✭jspuds


    atticus wrote: »
    My Exchange area (Wicklow Town) is showing as eFibre enabled, yet my address (Seapoint, Dunbur lower) is not. How long does it take to roll out to the estates in the area and is there an estimate for mine? Thanks. 
    I have the same issue in Wicklow Town, looks like only parts of the town are live


  • Registered Users Posts: 585 ✭✭✭sumo12


    jspuds wrote: »
    atticus wrote: »
    My Exchange area (Wicklow Town) is showing as eFibre enabled, yet my address (Seapoint, Dunbur lower) is not. How long does it take to roll out to the estates in the area and is there an estimate for mine? Thanks. 
    I have the same issue in Wicklow Town, looks like only parts of the town are live
    +1


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    atticus wrote: »
    My Exchange area (Wicklow Town) is showing as eFibre enabled, yet my address (Seapoint, Dunbur lower) is not. How long does it take to roll out to the estates in the area and is there an estimate for mine? Thanks. 


    Hi atticus

    Although efibre has launched in Wicklow town not all areas have been upgraded. There is a message located below the map which states:

    "The map is for illustrative purpose only and not all homes within the eFibre area can avail of the service. Specific address must be checked to ensure eFibre can be supplied".

    I can confirm that lines in Seapoint, Dunbur lower are unable to hold efibre as your specific area has yet to be upgraded. Operations have advised me that efibre works are set to continue over the next 12 months however we are unable to see when efibre will be available to your line.

    Thanks

    Al


  • Registered Users Posts: 1,450 ✭✭✭Batesy


    Hi,

    Any idea when the exchanges up around the Saunders Lane / Broomhall area are scheduled to be up-graded?

    Best regards


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Batesy wrote: »
    Hi,

    Any idea when the exchanges up around the Saunders Lane / Broomhall area are scheduled to be up-graded?

    Best regards
    Hi Batesy

    Unfortunately not, there is no indication as to when  efibre enabled in Saunders lane/ Broomhall as there are no plans sheduled for these areas.

    Thanks

    Al


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  • Registered Users Posts: 1,450 ✭✭✭Batesy


    Thanks for the reply Alan.

    What a strange decision though. The amount of new estates and sheer volume of houses / potential customers in the area I would've thought Eircom would at least have plans to upgrade the area.

    Dissapointing news. I was looking forward to re-joining eircom for efibre.


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Batesy wrote: »
    Thanks for the reply Alan.

    What a strange decision though. The amount of new estates and sheer volume of houses / potential customers in the area I would've thought Eircom would at least have plans to upgrade the area.

    Dissapointing news. I was looking forward to re-joining eircom for efibre.
    Hi Batesy

    Sorry for the dissapointment. Plans are subject to change and of course increase in the next 12 months so I think the best thing to do is get back in touch with me again in a couple of months and I'll look into this for you further.

    Thanks

    Al


  • Registered Users Posts: 49 atticus


    atticus wrote: »
    My Exchange area (Wicklow Town) is showing as eFibre enabled, yet my address (Seapoint, Dunbur lower) is not. How long does it take to roll out to the estates in the area and is there an estimate for mine? Thanks. 


    Hi atticus

    Although efibre has launched in Wicklow town not all areas have been upgraded. There is a message located below the map which states:

    "The map is for illustrative purpose only and not all homes within the eFibre area can avail of the service. Specific address must be checked to ensure eFibre can be supplied".

    I can confirm that lines in Seapoint, Dunbur lower are unable to hold efibre as your specific area has yet to be upgraded. Operations have advised me that efibre works are set to continue over the next 12 months however we are unable to see when efibre will be available to your line.

    Thanks

    Al
    Hi Alan,

    Just wondering if there is any clearer planning data available as to when Seapoint is to be upgraded? 
    I had assumed that what was involved was pulling fibre along the existing ducting to a new DSLAM/Cabinet adjacent to the existing cabinet, so I'm unclear about your statement about the lines being able to hold eFibre?

    Thanks

    Atticus.


  • Registered Users Posts: 49 atticus


    Bump


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    atticus wrote: »
    atticus wrote: »
    My Exchange area (Wicklow Town) is showing as eFibre enabled, yet my address (Seapoint, Dunbur lower) is not. How long does it take to roll out to the estates in the area and is there an estimate for mine? Thanks. 


    Hi atticus

    Although efibre has launched in Wicklow town not all areas have been upgraded. There is a message located below the map which states:

    "The map is for illustrative purpose only and not all homes within the eFibre area can avail of the service. Specific address must be checked to ensure eFibre can be supplied".

    I can confirm that lines in Seapoint, Dunbur lower are unable to hold efibre as your specific area has yet to be upgraded. Operations have advised me that efibre works are set to continue over the next 12 months however we are unable to see when efibre will be available to your line.

    Thanks

    Al
    Hi Alan,

    Just wondering if there is any clearer planning data available as to when Seapoint is to be upgraded? 
    I had assumed that what was involved was pulling fibre along the existing ducting to a new DSLAM/Cabinet adjacent to the existing cabinet, so I'm unclear about your statement about the lines being able to hold eFibre?

    Thanks

    Atticus.
    Hi Atticus,

    Unfortunately not, I've raised this with efibre opps again and the best indication that they could give me is that it will probably be within the next few 12 months however at present there are no plans scheduled for Seapoint.

    Thanks

    Al


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  • Registered Users Posts: 475 ✭✭jspuds


    KN working in Harbour View today so must be the new cab as per the spreadsheet


  • Company Representative Posts: 424 Verified rep eMobile: Tony


    jspuds wrote: »
    KN working in Harbour View today so must be the new cab as per the spreadsheet
    Thanks for the update jspuds, I hope so.
    Tony


  • Registered Users Posts: 49 atticus


    Hi jspuds,

    What's this spreadsheet you are referring to ? Does it have a schedule of works ?

    Thanks

    Atticus.


  • Registered Users Posts: 475 ✭✭jspuds


    atticus wrote: »
    Hi jspuds,

    What's this spreadsheet you are referring to ? Does it have a schedule of works ?

    Thanks

    Atticus.
    Sent PM


  • Registered Users Posts: 1,450 ✭✭✭Batesy


    Hi, 

    I've noticed a fibre cabinet is installed between the Saunders Lane / Wilton Manor estates in Rathnew.

    Are there now plans to upgrade the area to fibre or is it still on the long finger?


  • Registered Users Posts: 49 atticus


    Eircom lads - any update on plans to roll out to Seapoint? 

    Thanks,

    Atticus.


  • Registered Users Posts: 49 atticus


    Any chance of an update?

    Thanks


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hi atticus
     
    I can see that Seapoint is indeed planned for activation this year however at present there is no further specific date or approximate timeframe. efibre operations have said it will definitely be this year though - check back with me towards the end of Jun and hopefully I will have more info on this for you :)
     
    Al


  • Closed Accounts Posts: 615 ✭✭✭Boaty


    Have fairly terrible speeds in Wicklow town, I'm paying for 50mbps and I get about half that, friend up road is on 96/100mbps.

    Can I call someone to have this checked as I may downgrade the package if I can't recieve the 50mbps that I am currently paying for.


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Boaty wrote: »
    Have fairly terrible speeds in Wicklow town, I'm paying for 50mbps and I get about half that, friend up road is on 96/100mbps.

    Can I call someone to have this checked as I may downgrade the package if I can't recieve the 50mbps that I am currently paying for.
    Hi Boaty

    Sorry to hear this, it is best to call technical support on 1890260260 for help with this, alternatively contact them via web chat here: [font=Times New Roman","serif]http://www.eircom.net/about/contact/[/font][font=Times New Roman","serif]

    Thanks
    Al
    [/font]


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  • Registered Users Posts: 49 atticus


    Hi Alan,

    Any further info on the commissioning of the cabinet in Seapoint?

    Thanks,

    Atticus.


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    atticus wrote: »
    Hi Alan,

    Any further info on the commissioning of the cabinet in Seapoint?

    Thanks,

    Atticus.

    [font=Times New Roman","serif]Hi atticus

    I've double checked this for you and I'm sorry to say there is still yet to be an agreed date for the activation of the cabinet at Seapoint. Operations previously advised me that we should have more info in June and the latest information I could obtain now is 'within the bnext few months' - apologies for the lack of solid information atticus.

    Thanks
    Al[/font]


  • Registered Users Posts: 475 ✭✭jspuds


    See that started work on the new cab in Seapoint yesterday.


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    jspuds wrote: »
    See that started work on the new cab in Seapoint yesterday.

    Hi jspuds

    There is still yet to be an agreed activation date but it's still good news to hear works have begun :)

    Al


  • Registered Users Posts: 49 atticus


    Hi Alan, 

    Did you get an activation date for the Seapoint Cabinet yet - looks like all the local work is complete - no sign of KN for over a week now.

    Thanks,

    Atticus.


  • Registered Users Posts: 49 atticus


    atticus wrote: »
    Hi Alan, 

    Did you get an activation date for the Seapoint Cabinet yet - looks like all the local work is complete - no sign of KN for over a week now.

    Thanks,

    Atticus.

    Spoke too soon. ESB there at the minute powering us up.


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    atticus wrote: »
    Hi Alan, 

    Did you get an activation date for the Seapoint Cabinet yet - looks like all the local work is complete - no sign of KN for over a week now.

    Thanks,

    Atticus.
    Hi atticus

    There is still yet to be a confirmed activation date for the Seapoint cabinet I'm afraid, efibre operations are now indicating it will be before the end of the year but that's the best indication we can offer at present.

    Thanks
    Al


  • Registered Users Posts: 54 ✭✭mickg007


    Any updates on this guys?  I see the guys still working around the cabinet area?


  • Registered Users Posts: 49 atticus


    Was chatting to the very nice man from KN yesterday. Cabinet was fully commissioned yesterday evening, so we should be good to go on Monday, assuming the IT systems get updated.


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  • Registered Users Posts: 54 ✭✭mickg007


    Nice one.  (So looking forward to getting more than 7mb in Seapoint)


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