Restoring Lost Contacts in Apple iPhone

Conology

Hi
I have lost my contacts on my Apple iphone.

Can anyone advise how to get them back ?

I'm presently looking at restoring them from a back-up made last year but having difficulty with that too as it's asking me to go to icloud settings and turn off find my phone - however icloud is not activated on my iphone, so I'm a bit lost.

Thanks for all advice.

coylemj

By any chance were you syncing the address book with Google? If so you can restore from any point in the past 30 days if you go into Google contacts, click the 'More' button and select 'restore contacts'

yoyo

Moved from Comp & Tech

Conology

No - I wasn't syncing. I updated a Software notification in settings on my mobile yesterday and only spotted later today that my contacts were totally gone. My calendar information is also gone.
Thanks for your help.

Conology

yoyo wrote: »

Moved from Comp & Tech

Hi yoyo - where did you move it to?
Thanks.

Conology

coylemj wrote: »

By any chance were you syncing the address book with Google? If so you can restore from any point in the past 30 days if you go into Google contacts, click the 'More' button and select 'restore contacts'

No - I wasn't syncing. I updated a Software notification in settings on my mobile yesterday and only spotted later today that my contacts were totally gone. My calendar information is also gone.
Thanks for your help.

yoyo

Conology wrote: »

Hi yoyo - where did you move it to?
Thanks.

The Apple Devices forum (Tech->Consumer Electronics->Apple Devices)

Nick

coylemj

Conology wrote: »

Hi yoyo - where did you move it to?
Thanks.

You don't need to ask, just click on the 'Moved: .......' thread title in the forum where you created the thread and it will open the thread in it's new location. I asked for it to be moved, all the Apple expert posters are in this forum.

Conology

I've managed to get my Contacts back but not the details of my Calendar.

I've also backed up my iphone contacts to my computer, but I can't find the location of the backed up file.
Anyone any ideas on this please ?

Conology

Conology wrote: »

I've managed to get my Contacts back but not the details of my Calendar.

I've also backed up my iphone contacts to my computer, but I can't find the location of the backed up file.
Anyone any ideas on this please ?

I think I found this - in the iTunes - under - File, Devices, Back-up or Restore backup.

Last question.
In my iphone under Settings, I am unable to open icloud, - it is showing in a Grey colour, whereas other options which I can open are in black.
Anyone any ideas please ?

DubDJ

If iCloud is greyed out you might have restrictions enabled in the settings. Try disabling them and then check if iCloud can be accessed. If it can then I'd highly recommend turning it on and enabling iCloud sync for your contacts, calendars etc. if you ever lose your contacts again or get a new iDevice you can just login to your iCloud and everything will be back.

Conology

DubDJ wrote: »

If iCloud is greyed out you might have restrictions enabled in the settings. Try disabling them and then check if iCloud can be accessed. If it can then I'd highly recommend turning it on and enabling iCloud sync for your contacts, calendars etc. if you ever lose your contacts again or get a new iDevice you can just login to your iCloud and everything will be back.

That's it - got it.

Thanks a mill.

Conology

All Contacts and Calendar info now back to normal again.
There were a few small issues but nothing too bad thankfully.
I've set up icloud /iTunes now and will be backing up more often.
The lesson is - backup, backup, backup.

Thank you all for your help

DubDJ

Conology wrote: »

All Contacts and Calendar info now back to normal again.
There were a few small issues but nothing too bad thankfully.
I've set up icloud /iTunes now and will be backing up more often.
The lesson is - backup, backup, backup.

Thank you all for your help

Also don't forget to turn on 'Find My iPhone' in the iCloud settings as well. Not only will it help you locate your phone if it's lost or stolen it will make it absolutely useless to anybody else without your AppleID and Password.

Conology

DubDJ wrote: »

Also don't forget to turn on 'Find My iPhone' in the iCloud settings as well. Not only will it help you locate your phone if it's lost or stolen it will make it absolutely useless to anybody else without your AppleID and Password.

Will do
Thanks again