Takes so long to get new NCB

rai555

I renewed my policy with L. I. end of August 2013 and then got new NCB statement from prevoious company, they added 1 more year to this. Waiting for a new NCB statement from L.I. from 14 /09/ 2013 . Rang the customer care and they encouraged me it is going through verification and they will do courtesy call to me with update. None of them. I wonder how long it takes to get things done?  Cheers

Liberty Insurance: Una

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rai555 wrote: »

I renewed my policy with L. I. end of August 2013 and then got new NCB statement from prevoious company, they added 1 more year to this. Waiting for a new NCB statement from L.I. from 14 /09/ 2013 . Rang the customer care and they encouraged me it is going through verification and they will do courtesy call to me with update. None of them. I wonder how long it takes to get things done?  Cheers

[font=Calibri","sans-serif]Hi rai555,[/font]

[font=Calibri","sans-serif]Please PM me your details so I can check this out for you.[/font]



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[font=Calibri","sans-serif]Your No Claims Bonus statement is normally issued with your Renewal Notice in advance of your renewal date. Making amendments to your No Claims Bonus will require verification. I can check out what is causing the delay.[/font]

[font=Calibri","sans-serif]Thanks[/font]

[font=Calibri","sans-serif]Una[/font]

rai555

PM sent. Thanks

rai555

Received call today, got  things moving, thank you for your help !