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5mb jump with fibre??Very disappointed eircom.

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  • 19-11-2013 1:26pm
    #1
    giggsy07
    Closed Accounts Posts: 262 ✭✭


    Hi.Im living in Kildare town about 1.5km from the exchange and decided to call eircom regarding fibre as my friends mentioned its up and running.Im getting a solid 10mb speed at the mo with no drop in speeds anytime.When I rang eircom about the fibre upgrade I was told my line can handle 15mb?Whats all the fuss about for an extra 5mb?Thats up to 15 so basically ill propably jump 3 mb.Not worth the extra 18 month contract I think.


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    #2
    berminghamdl
    Registered Users Posts: 17 ✭berminghamdl


    Where about in the town are you, I also live in kildare town but have been told it won't be connected till middle of December at the earliest!
    Won't be signing up for 18month contact if that is all the difference


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    #3
    giggsy07
    Closed Accounts Posts: 262 ✭✭giggsy07


    berminghamdl wrote: »
    Where about in the town are you, I also live in kildare town but have been told it won't be connected till middle of December at the earliest!
    Won't be signing up for 18month contact if that is all the difference

    Dunmurray Road across from the graveyard.Absolute joke they kept the 18month quiet and for a 5mb jump?Nah ill keep my options open.Are UPC entering the market here in the town?


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    #4
    berminghamdl
    Registered Users Posts: 17 ✭berminghamdl


    I haven't heard about UPC going to the town, would be great if they did. I'd get tv and broadband off them straight away.  I'm on green road and they installed the new green box a few months ago but haven't been seen since! Joke


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    #5
    Commander Shepard
    Banned (with Prison Access) Posts: 46 ✭Commander Shepard


    you need a fibre port installed in your house to get fibre broadband at least thats what i think can anyone confirm this


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    #6
    giggsy07
    Closed Accounts Posts: 262 ✭✭giggsy07


    Commander Shepard wrote: »
    you need a fibre port installed in your house to get fibre broadband at least thats what i think can anyone confirm this

    Yes install is free.


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    #7
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    giggsy07 wrote: »
    Commander Shepard wrote: »
    you need a fibre port installed in your house to get fibre broadband at least thats what i think can anyone confirm this

    Yes install is free.

    Hi giggsy07
     
    Sorry to hear of this, I'm sure being told this bad news without a reason why can be fairly disappointing, the only reason why the line cannot hold faster speeds would be it's distance from the enabled cabinet but feel free to PM me your landline number and I'll double check this for you?
     
    Thanks
     
    Al


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    #8
    giggsy07
    Closed Accounts Posts: 262 ✭✭giggsy07


    eircom: Alan wrote: »
    Hi giggsy07
     
    Sorry to hear of this, I'm sure being told this bad news without a reason why can be fairly disappointing, the only reason why the line cannot hold faster speeds would be it's distance from the enabled cabinet but feel free to PM me your landline number and I'll double check this for you?
     
    Thanks
     
    Al
    Hi Alan.There is a cabinet about half a mile up the road from me unless its not enabled yet?Ill pm my number thanks.


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    #9
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    giggsy07 wrote: »
    eircom: Alan wrote: »
    Hi giggsy07
     
    Sorry to hear of this, I'm sure being told this bad news without a reason why can be fairly disappointing, the only reason why the line cannot hold faster speeds would be it's distance from the enabled cabinet but feel free to PM me your landline number and I'll double check this for you?
     
    Thanks
     
    Al
    Hi Alan.There is a cabinet about half a mile up the road from me unless its not enabled yet?Ill pm my number thanks.
    HI giggsy07

    I replied to your PM, sorry I could not offer better news on this.

    Thanks

    Al


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    #10
    giggsy07
    Closed Accounts Posts: 262 ✭✭giggsy07


    eircom: Alan wrote: »
    HI giggsy07

    I replied to your PM, sorry I could not offer better news on this.

    Thanks

    Al
    So what is the cabinet up the road from me for Alan?Its on dunmurray
    Road Kildare town?Small green unmistakeable.5 mins from myself.


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    #11
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    giggsy07 wrote: »
    eircom: Alan wrote: »
    HI giggsy07

    I replied to your PM, sorry I could not offer better news on this.

    Thanks

    Al
    So what is the cabinet up the road from me for Alan?Its on dunmurray
    Road Kildare town?Small green unmistakeable.5 mins from myself.

    [font=Times New Roman","serif]Hi giggsy07

    This cabinet is for other lines such as Dunmurray court, place rise and view. It does not serve lines to Oaklands I'm afraid. It's impossible to change cabinets I'm afraid.

    Al[/font]


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    #12
    giggsy07
    Closed Accounts Posts: 262 ✭✭giggsy07


    eircom: Alan wrote: »
    [font=Times New Roman","serif]Hi giggsy07

    This cabinet is for other lines such as Dunmurray court, place rise and view. It does not serve lines to Oaklands I'm afraid. It's impossible to change cabinets I'm afraid.

    Al[/font]
    Thanks Alan I stay as is so and wait on the arrival of upc:)


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    #13
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    giggsy07 wrote: »
    eircom: Alan wrote: »
    Hi giggsy07

    This cabinet is for other lines such as Dunmurray court, place rise and view. It does not serve lines to Oaklands I'm afraid. It's impossible to change cabinets I'm afraid.

    Al
    Thanks Alan I stay as is so and wait on the arrival of upc:)

    No worries giggsy07
     
    Sorry I couldn’t offer better news
     
    Thanks
     
    Al


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    #14
    giggsy07
    Closed Accounts Posts: 262 ✭✭giggsy07


    eircom: Alan wrote: »
    No worries giggsy07
     
    Sorry I couldn’t offer better news
     
    Thanks
     
    Al
    Cheers Al..


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