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How long does it take to hear back from Advertising Standards?

Francesca · 2013-11-19 19:25:06

I submitted a complaint about a company via the ASAI website about three months ago. Almost straight away they sent me a letter in reply to say that they're investigating and will be back in touch soon. I haven't heard anything since. Do they still let you know if the investigation leads to nothing?

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19-11-2013 8:25pm

#1

Francesca

Registered Users Posts: 11 ✭

Join Date: August 2013

Posts: 9

I submitted a complaint about a company via the ASAI website about three months ago. Almost straight away they sent me a letter in reply to say that they're investigating and will be back in touch soon. I haven't heard anything since.
Do they still let you know if the investigation leads to nothing?

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#2 19-11-2013 9:20pm
snubbleste

Banned (with Prison Access) Posts: 31,117 ✭✭✭✭

Join Date: March 2004

Posts: 30596

They'll publish it on their complaints bulletins online early next month.
They are toothless tbh, nothing will come of it except a smack on the wrist.

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