Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

UPC problem -- Moving house

  • 28-11-2013 2:56pm
    #1
    jackichan111
    Registered Users Posts: 3 ✭


    Hi all,

    I am under a 12month contract still and I'll be moving house.

    I called UPC today to inform them of this so they can stop charging me when I move out Dec 12, but they told me there is a €200(!) cancellation fee.

    An option they gave me is to move it to a new address, whereby I'll have to take on a 12-month renewal - not a problem. Only thing is, they want me to do this now, where I just want to hold the service and stop being charged for a month for the time where I'm in between places and won't be using their service. I also haven't the address of my new place yet.

    Have you guys been thru this? Are there any negotiation tips?

    Thanks,
    J
    Tagged:


Comments

  • #2
    xebec
    Registered Users, Registered Users 2 Posts: 3,311 ✭✭✭xebec


    They have to provide a service to an address in order to charge you. Why not just leave the service on your current property until you are ready to move it to the new property? Then there will be no break in the contract...


  • #3
    jackichan111
    Registered Users Posts: 3 ✭jackichan111


    There is a €200 cancellation fee.... which frankly I think is a robbery!


  • #4
    Five Lamps
    Closed Accounts Posts: 687 ✭✭✭Five Lamps


    Just take the hit on the month.

    Assuming that there is a UPC connection in the new address, you should be able to plug your box in and it will work.


  • #5
    Adder_86
    Registered Users Posts: 9 ✭Adder_86


    I received a letter today from UPC saying they are raising their prices and thus changing the contract. You should be able to opt out due to this change.

    Call them up and mention it.


Advertisement