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I tunes on 4s problem

Dec the trucker · 2013-12-02 20:52:15

Hey folks. I have a I phone 4s and lately when u try to open the I tunes store it opens and closed straight away. Kits a bit if a pain as I often buy games for my son and now can't top up. I tried turning it off to re boot but other than that I'm stumped. I hope some of ye can help me out here?????

02-12-2013 9:52pm

#1

Dec the trucker

Registered Users Posts: 37 ✭

Join Date: May 2013

Posts: 31

Hey folks. I have a I phone 4s and lately when u try to open the I tunes store it opens and closed straight away. Kits a bit if a pain as I often buy games for my son and now can't top up. I tried turning it off to re boot but other than that I'm stumped. I hope some of ye can help me out here?????

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Comments

#2 02-12-2013 10:26pm

guil

Registered Users, Registered Users 2 Posts: 10,497 ✭✭✭✭

Join Date: December 2007

Posts: 10079

Try restarting the phone. Press and hold the home and sleep buttons until the apple appears. Just as an FYI you don't need to go into the iTunes app to add credits to the account. It can be done from the AppStore.

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#3 02-12-2013 10:40pm

Dec the trucker

Registered Users Posts: 37 ✭

Join Date: May 2013

Posts: 31

Hi guil. Iv just tried that and no change. Seriously think I need to change my phone. Pity cos it's a 64 gb. Few different problems with it now.

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#4 03-12-2013 8:42am

guil

Registered Users, Registered Users 2 Posts: 10,497 ✭✭✭✭

Join Date: December 2007

Posts: 10079

If you have iCloud enabled and everything set to backup I would restore as a new phone and then restore from iCloud. It's a software glitch and restoring will fix it.

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#5 03-12-2013 9:32am

Dec the trucker

Registered Users Posts: 37 ✭

Join Date: May 2013

Posts: 31

Will try that later guil. Thanks.

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#6 03-12-2013 10:27am

Dec the trucker

Registered Users Posts: 37 ✭

Join Date: May 2013

Posts: 31

Just done the iOS 7.0.3 update and it sorted my problem. Thanks for your help guil.

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