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Remove Eircom cable from house chimney/Aerial mast support

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  • 03-12-2013 8:57am
    #1
    kpbryww
    Registered Users Posts: 56 ✭✭


    Hi,

    House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.  
     
    I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe. 

    The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect. 

    Who do I contact I don't have an Eircom account?  When I try to log question on Eircom site I need account number and phone number. 


     How do I have the Eircom cable removed before Aerial removed?   


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    kpbryww wrote: »
    Hi,

    House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.  
     
    I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe. 

    The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect. 

    Who do I contact I don't have an Eircom account?  When I try to log question on Eircom site I need account number and phone number. 


     How do I have the Eircom cable removed before Aerial removed?   
    HI kpbryww

    I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

    Thanks

    Al


  • Options
    #3
    kpbryww
    Registered Users Posts: 56 ✭✭kpbryww


    eircom: Alan wrote: »
    kpbryww wrote: »
    Hi,

    House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.  
     
    I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe. 

    The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect. 

    Who do I contact I don't have an Eircom account?  When I try to log question on Eircom site I need account number and phone number. 


     How do I have the Eircom cable removed before Aerial removed?   
    HI kpbryww

    I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

    Thanks

    Al
    Hi Al,

    I sent you details via PM.   Thanks for you help with this


  • Options
    #4
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    kpbryww wrote: »
    eircom: Alan wrote: »
    kpbryww wrote: »
    Hi,

    House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.  
     
    I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe. 

    The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect. 

    Who do I contact I don't have an Eircom account?  When I try to log question on Eircom site I need account number and phone number. 


     How do I have the Eircom cable removed before Aerial removed?   
    HI kpbryww

    I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

    Thanks

    Al
    Hi Al,

    I sent you details via PM.   Thanks for you help with this

    Ok perfect, thanks for those details.

    I'll come back to you soon.

    Thanks

    Tracey


  • Options
    #5
    kpbryww
    Registered Users Posts: 56 ✭✭kpbryww


    eircom: Tracey wrote: »
    kpbryww wrote: »
    eircom: Alan wrote: »
    kpbryww wrote: »
    Hi,

    House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.  
     
    I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe. 

    The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect. 

    Who do I contact I don't have an Eircom account?  When I try to log question on Eircom site I need account number and phone number. 


     How do I have the Eircom cable removed before Aerial removed?   
    HI kpbryww

    I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

    Thanks

    Al
    Hi Al,

    I sent you details via PM.   Thanks for you help with this

    Ok perfect, thanks for those details.

    I'll come back to you soon.

    Thanks

    Tracey
    Thanks Tracey   


  • Options
    #6
    kpbryww
    Registered Users Posts: 56 ✭✭kpbryww


    kpbryww wrote: »
    eircom: Tracey wrote: »
    kpbryww wrote: »
    eircom: Alan wrote: »
    kpbryww wrote: »
    Hi,

    House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.  
     
    I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe. 

    The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect. 

    Who do I contact I don't have an Eircom account?  When I try to log question on Eircom site I need account number and phone number. 


     How do I have the Eircom cable removed before Aerial removed?   
    HI kpbryww

    I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

    Thanks

    Al
    Hi Al,

    I sent you details via PM.   Thanks for you help with this

    Ok perfect, thanks for those details.

    I'll come back to you soon.

    Thanks

    Tracey
    Thanks Tracey   
    Hi, Any update on how I can have Eircom cables removed from chimney?


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  • Options
    #7
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    kpbryww wrote: »
    kpbryww wrote: »
    eircom: Tracey wrote: »
    kpbryww wrote: »
    eircom: Alan wrote: »
    kpbryww wrote: »
    Hi,

    House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

    I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

    The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

    Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.


    How do I have the Eircom cable removed before Aerial removed?
    HI kpbryww

    I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

    Thanks

    Al
    Hi Al,

    I sent you details via PM. Thanks for you help with this

    Ok perfect, thanks for those details.

    I'll come back to you soon.

    Thanks

    Tracey
    Thanks Tracey
    Hi, Any update on how I can have Eircom cables removed from chimney?

    Hi,

    Sorry for the delay in coming back to you.

    The section you will need to contact is plantAlterations@eircom.ie

    Please forward them all your account details, full address, full description and contact details.

    Thanks

    Tracey


  • Options
    #8
    kpbryww
    Registered Users Posts: 56 ✭✭kpbryww


    eircom: Tracey wrote: »
    kpbryww wrote: »
    kpbryww wrote: »
    eircom: Tracey wrote: »
    kpbryww wrote: »
    eircom: Alan wrote: »
    kpbryww wrote: »
    Hi,

    House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.  

    I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

    The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

    Who do I contact I don't have an Eircom account?  When I try to log question on Eircom site I need account number and phone number.


    How do I have the Eircom cable removed before Aerial removed?  
    HI kpbryww

    I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

    Thanks

    Al
    Hi Al,

    I sent you details via PM.   Thanks for you help with this

    Ok perfect, thanks for those details.

    I'll come back to you soon.

    Thanks

    Tracey
    Thanks Tracey  
    Hi, Any update on how I can have Eircom cables removed from chimney?

    Hi,

    Sorry for the delay in coming back to you.

    The section you will need to contact is plantAlterations@eircom.ie

    Please forward them all your account details, full address, full description and contact details.

    Thanks

    Tracey
    Hi,

    I have emailed "plantAlterations@eircom.ie " but got no reply.  Is there a phone number I can use to contact somebody.   I really need this done pretty soon.

    Thanks


  • Options
    #9
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    kpbryww wrote: »
    eircom: Tracey wrote: »
    kpbryww wrote: »
    kpbryww wrote: »
    eircom: Tracey wrote: »
    kpbryww wrote: »
    eircom: Alan wrote: »
    kpbryww wrote: »
    Hi,

    House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

    I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

    The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

    Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.


    How do I have the Eircom cable removed before Aerial removed?
    HI kpbryww

    I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

    Thanks

    Al
    Hi Al,

    I sent you details via PM. Thanks for you help with this

    Ok perfect, thanks for those details.

    I'll come back to you soon.

    Thanks

    Tracey
    Thanks Tracey
    Hi, Any update on how I can have Eircom cables removed from chimney?

    Hi,

    Sorry for the delay in coming back to you.

    The section you will need to contact is plantAlterations@eircom.ie

    Please forward them all your account details, full address, full description and contact details.

    Thanks

    Tracey
    Hi,

    I have emailed "plantAlterations@eircom.ie " but got no reply. Is there a phone number I can use to contact somebody. I really need this done pretty soon.

    Thanks

    They do have a response lead time of 48 hours I'm afraid however if you wish you can call 1901 (tel number, option 3 and 1) They'll be able to help you.

    Tracey


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