Try Setanta Sports Pack for the month of December for €1!

Al Capwned

Rang the second number, option 1, then 1 again, and straight away was offered the 9.99 for the three months.
Took them up on it.

Total call length was 11 and a half mins.

CJackson

Al Capwned wrote: »

Rang the second number, option 1, then 1 again, and straight away was offered the 9.99 for the three months.
Took them up on it.

Total call length was 11 and a half mins.

+1 on this Happy Days!

Student2014

Got the offer as well, was on phone for 14 minutes in total.

The guy also mentioned ringing back before the end of February for a possible extension of the offer.

vienne86

Student2014 wrote: »

Got the offer as well, was on phone for 14 minutes in total.

The guy also mentioned ringing back before the end of February for a possible extension of the offer.

Extension? Excellent. They'll probably want to try and keep us all for the summer.

mollymac57

Has anyone emailed them to get the 3 month offer (or can you only get it over the phone)?

rafi bomb

Crackity Jones wrote: »

All done and dusted after 13 mins. Offered 9.99 deal straight away. Select 1,1 when dialling. Option 2 just rings out.

what's the number again? Fed up waiting on a reply to the email

muffler

rafi bomb wrote: »

what's the number again? Fed up waiting on a reply to the email

0818 203040 or what appears to work better for most people is 0818 271400

Dcully

Also got fed up of waiting on email reply so rang them , 12 minute wait ,got offered the €9.99 per month didnt avail.

Rooy

emailed yesterday about 3 to cancel , didnt get an email response (yet) , but just checked the channels again just now and they are gone so looks like it was processed.

Dcully

KInda sorry i didnt take up the 9.99 offer for 3 months now, was that just for people cancelling or is it a general offer?

jantheman91

Can't get through -20 mins waiting and no replies to my emails.

Someone in another thread said I was paranoid.....

Jimdagym

jantheman91 wrote: »

Can't get through -20 mins waiting and no replies to my emails.

Someone in another thread said I was paranoid.....

I did, and you are.

rafi bomb

jantheman91 wrote: »

Can't get through -20 mins waiting and no replies to my emails.

Someone in another thread said I was paranoid.....

I just used the second number given up there. Pressed option 1 twice and was off the phone in under 10 minutes job done

jantheman91

Jimdagym wrote: »

I did, and you are.

Of course I am.

jod1983

Ive sent 3 emails since yesterday @ 1.30 and all have no reply. Still have the channels.

michael999999

jod1983 wrote: »

Ive sent 3 emails since yesterday @ 1.30 and all have no reply. Still have the channels.

4 e mails and still channels working. I'm going to hold out till 4.30.

RIALTO1

Ok so just to share my experience.

Had been on initial offer of €12.99 for 2 months (until start Dec). Rang them at the start of Nov to cancel before it went to €19.99 and took the offer of €12.99 for another 2 months.

Rang there now (less than 10 min wait) to cancel before went back to €19.99. Offered €12.99 for one more month. Said I had heard of a €9.99 offer. She put me on hold for 60 seconds, and came back with €9.99 for 3 months.

Case of ringing again before the 30 day mark to repeat.....

Interesting101

mollymac57 wrote: »

Has anyone emailed them to get the 3 month offer (or can you only get it over the phone)?

Yup i posted last night i mailed to cancel but if they gave me offer of 9.99 for 3 months i would go with with that....Got email confirming i had been setup at 9.99 for 3 months

bizz213

did it with second number above pressing 1 twice.. Call took 13.33mins and i got the €9.99 offer. Said call back before April 1st and they would cancel it or offer another price :-)

vienne86

bizz213 wrote: »

did it with second number above pressing 1 twice.. Call took 13.33mins and i got the €9.99 offer. Said call back before April 1st and they would cancel it or offer another price :-)

Before April 1st? I was told to call before end February in order to give a month's notice.

I have visions of us all meeting again here on boards end February.

basillarkin

What info do I need to give in the cancellation email

kooga

vienne86 wrote: »

Before April 1st? I was told to call before end February in order to give a month's notice.

I have visions of us all meeting again here on boards end February.

could do worse!

ruthiexxxxxx

Just received the below - seems grand

Thank you for contacting Setanta Sports.



We have received your email. Please note that any cancellation requests received before midnight on 31st December will be accepted and cancelled down. Please ensure you have provided your account number or your 9 digit viewing card number if you wish to cancel your subscription.



Kind regards,



Setanta Sports.

muffler

basillarkin wrote: »

What info do I need to give in the cancellation email

See this post

Son0vagun

After sending two emails without reply I rang the first number using options one and one. Was on hold for 6 minutes and offered the €9.99 offer which I accepted.

km79

ruthiexxxxxx wrote: »

Just received the below - seems grand

Thank you for contacting Setanta Sports.



We have received your email. Please note that any cancellation requests received before midnight on 31st December will be accepted and cancelled down. Please ensure you have provided your account number or your 9 digit viewing card number if you wish to cancel your subscription.



Kind regards,



Setanta Sports.

After sending email for 3rd time I also received this response. However I requested to be put on 9.99 package so not sure if I am now

largepants

Still have channels after cancelling last Friday. Received no offers. Have contacted my bank not to accept any requests from Setanta.

Shinobollo

Sent email yesterday lunchtime. Just got cancellation confirmation. They're obviously working through them.
Thanks again OP for post

indenial

bizz213 wrote: »

did it with second number above pressing 1 twice.. Call took 13.33mins and i got the €9.99 offer. Said call back before April 1st and they would cancel it or offer another price :-)

I had similiar experience. I presumed I had to give 1 months notice to cancel so I will stick 01 April in the calendar

Son0vagun

indenial wrote: »

I had similiar experience. I presumed I had to give 1 months notice to cancel so I will stick 01 April in the calendar

No guys you need to phone at the end of February to cancel your three months at €9.99

wolfe

I was told to phone back in February too. Looks like there must be a 30day cancellation period!

deafroadrunner

sent them a cancellation email as i sick of trying by phone.
got an email response straight away saying they received it an will be processed if my viewing card or account number. i sent them my bank account number, sky account number, viewing card and home address so hoping i'm safe :P

Bannerman7

Edison Clean Thermostat wrote: »

Just phoned and was through and call finished in 9 mins so not bad. Lady offered me the 9.99e 3 month deal but said I would have to phone back by end of Feb to cancel or to go on another possible deal after that.

Anyway it was a great 1e deal for Dec and happy with the 9.99e for 3 months and we'll see in Feb if we still want it so big thanks to OP . win win really.:)

I'm just off the phone as I was calling to cancel the €1 Dec deal. Was offered the same deal as you (without asking) and said YES.:)

Mikeyt086

Ah lads, the way you were describing the 3 month €9.99 deal it made it sound like I would get January, February and March for €9.99! Not €9.99 per month! :pac:

Was intending to snap it up but decided to pass in the end. Really gonna miss those channels.

TheDoc

Was on hold when a recorded message said to fire off an email to cancel, sent it off with the details, better be no messing and a re-occurring subscription

TheDoc

Mikeyt086 wrote: »

Ah lads, the way you were describing the 3 month €9.99 deal it made it sound like I would get January, February and March for €9.99! Not €9.99 per month! :pac:

Was intending to snap it up but decided to pass in the end. Really gonna miss those channels.

Same, was tempted at 9 euro for three months, not for 9 euro a month.

I missed most of the United matches due to the channel saying "signal lost" and when contacting sky they advised the issue is with adverse weather and that the Setanta package can be adversely affected. Nothing happened with my other packages, but even for a euro wasnt worth it since I got nothing from it, still ended up watching all the matches via streams.

Cancelling all my sport packages, the increased seperation and different matches being segregated makes no package the ultimate one, free streams for me (now if only i could find HD quality ones)

michael999999

TheDoc wrote: »

Was on hold when a recorded message said to fire off an email to cancel, sent it off with the details, better be no messing and a re-occurring subscription

I've sent 4 with no reply, channels still working.

LiamoSail

I notice the setanta reps were happy to post here when the offer was advertised, but gone very quiet when issues arise, despite having been online

john_doe.

Got and took the 9.99 offer. Have to cancel by the end of fwbruary . good stuff

bmcc10

Does the €30 have to be paid right away?

Agent Coulson

bmcc10 wrote: »

Does the €30 have to be paid right away?

No it's taken 9.99 a month.

NATLOR

michael999999 wrote: »

I've sent 4 with no reply, channels still working.

Friend of mine had been emailing since yesterday and only got the cancellation confirmation half an hour ago

muffler

I think the offer of the €1 sub for December has been a massive success for Setanta based on this thread alone. A lot of people who would not normally have joined have now done so at the discounted rate of €9.99 per month.

In fairness there wont be as many games per month as there was in December but the upcoming list is still fairly impressive and well worth a tenner a month in my opinion.

blade1

bmcc10 wrote: »

Does the €30 have to be paid right away?

9.99 came out of my account straight away.

lazyman

They are now offering the deal straight away, you don't even have to ask for it.

corny

On hold for 20+ minutes:mad:

Edit: Are they offering the deal if you contact by email?

Skidfingers

What time can you cancel till tonight?

And has anyone managed to get the €9.99 offer by e-mail?

jantheman91

corny wrote: »

On hold for 20+ minutes:mad:

Edit: Are they offering the deal if you contact by email?

Good luck getting a reply. Have rang 4 times each time waiting 10+ minutes and have emailed 5 times to no avail.

callaway92

corny wrote: »

On hold for 20+ minutes:mad:

Edit: Are they offering the deal if you contact by email?

Earlier posters that cancelled by via email have been called by Setanta asking if they're interested in the offer. Just make sure you put down your phone number and it looks like they'll ring you. If not this evening, then probably tomorrow.

Hoping they call me back with the offer too. The service would be excellent value for €9.99 as I'd watch pretty much all sports on it (footie, mma, basketball and ice hockey). Fingers crossed.

muffler

Skidfingers wrote: »

What time can you cancel till tonight?

And has anyone managed to get the €9.99 offer by e-mail?

The phone lines close at 6 but Id think (just guessing here) that email cancellation should be okay up till midnight.