Try Setanta Sports Pack for the month of December for €1!

bungaro79

jsut tried to call and cancel there but i got a message saying the call centre is closed on a sunday.

prettyboy81

bungaro79 wrote: »

jsut tried to call and cancel there but i got a message saying the call centre is closed on a sunday.

Fook was going to ring today. Better set reminder in me phone for tomorrow.

mikeym

scudzilla wrote: »

Just remember, if you record any event on these channels then cancel it, you will NOT be able to watch what you have recorded

Im sure you can still watch the recorded program even if you unsubscribe.

I think that only applies to sky movies/sports.

vienne86

mikeym wrote: »

Im sure you can still watch the recorded program even if you unsubscribe.

I think that only applies to sky movies/sports.

Well as it happens, I'm getting to watch the matches live, but I might just record one anyway and see if I can still watch it after I'm disconnected.

tinodz

Going to ring in BT the next 10 minutes to "cancel"...

Will accept €9.99 if they offer it to me.

What will happen?

Excitement!

michael999999

tinodz wrote: »

Going to ring in BT the next 10 minutes to "cancel"...

Will accept €9.99 if they offer it to me.

What will happen?

Excitement!

Nothing, there closed!

tinodz

michael999999 wrote: »

Nothing, there closed!

This is correct.

This is also a hassle, as they are only open 9AM to 6PM, and I am working Monday and Tuesday. Now I am going to have to sneak in a phonecall in before the deadline

vienne86

Anyone got through yet today? I've been cut off twice....so far.

jambofc

vienne86 wrote: »

Anyone got through yet today? I've been cut off twice....so far.

me to,since they opened at 9.30 ive rang 5 times and after being on hold for a few minutes i just get cut off.........

rx8

Got through on my 3rd attempt... selected option 1 for Sky then 1 again for new subscribers and got through that way.
They are more likely to answer you if they think you are gong to sign up.It goes through to the same call centre, and they even offered to drop the price to €12.99 to keep my subscription on.

jambofc

rx8 wrote: »

Got through on my 3rd attempt... selected option 1 for Sky then 1 again for new subscribers and got through that way.
They are more likely to answer you if they think you are gong to sign up.It goes through to the same call centre, and they even offered to drop the price to €12.99 to keep my subscription on.

did you use 0818 203 040 ?
i still cant get threw

vienne86

rx8 wrote: »

Got through on my 3rd attempt... selected option 1 for Sky then 1 again for new subscribers and got through that way.
They are more likely to answer you if they think you are gong to sign up.It goes through to the same call centre, and they even offered to drop the price to €12.99 to keep my subscription on.

Thanks for that. Obviously everyone else it doing that now....still getting cut off after a few listens to the message.

mags1962

Just got through there following rx8 advice Thanks

Sicky

Just got through after about 10 attempts:rolleyes:
Call centre guy couldn't have been nicer even though he was obviously under pressure, he offered me the 9.99 deal too.
Just before they answered, there was a message saying you can unsubscribe for today only by e-mailing correspondence@setanta.com

santry

Got through after only being on hold for 8 mins, offered me 12.99 for 2 months or 9.99 for 3 months and it was cancelled straight away.

chenz116

im on hold here and a recording was played saying they are accepting cancellations today via email

this is the email address correspondence@setanta.com

toby2111

I wonder how much they'll make by making people ring in 10 or more times or by keeping them on hold for ages?

Dudda

Sicky wrote: »

Just before they answered, there was a message saying you can ubsubscibe for today only by e-mailing correspondence@setanta.com

Interesting. Anyone tried this yet or what info do they require when you call that I'd need to include in the email to cancel my subscription?

vienne86

chenz116 wrote: »

im on hold here and a recording was played saying they are accepting cancellations today via email

this is the email address correspondence@setanta.com

That's good to know.....I doubt anyone will be offered a deal that way, but you never know. These phone calls are costing!

Vinz Mesrine

I'm not even getting put on hold

BQQ

Can anyone who got through describe what info they required?

rx8, Mags, Sicky, Santry ?


Is it just viewing card number and credit card number?
Anything else?

vienne86

Vinz Mesrine wrote: »

I'm not even getting put on hold

Yes, same here. I didn't get the message about email either. Do we have to call today, or can we do it tomorrow?

bailey99

The message on the waiting thing says I need my viewing card number or else I have to call later on. I don't have this to hand as the moment so is it ok to cancel tomorrow instead or does it have to be done before the 31st December?

ispini1984

Select option 1 for sky, option 1 to join, got 2 offers made - 12.99 for 2 months or 9.99 for 3 months, tried haggle some more but wouldnt budge.

Took the 3 month option, sure its only a tenner :D

mags1962

Sky id number name & address thats all

vienne86

ispini1984 wrote: »

Select option 1 for sky, option 1 to join, got 2 offers made - 12.99 for 2 months or 9.99 for 3 months, tried haggle some more but wouldnt budge.

Took the 3 month option, sure its only a tenner :D

That's what I would love to get.....if only I could get through! I'll keep trying.

P_Cash

ispini1984 wrote: »

Select option 1 for sky, option 1 to join, got 2 offers made - 12.99 for 2 months or 9.99 for 3 months, tried haggle some more but wouldnt budge.

Took the 3 month option, sure its only a tenner :D

would the 9.99 for 3 months include the HD channels

P_Cash

on hold here

blade1

I5 min wait.
Offered 12.50 a month for 2 months then took he 9.99 a month for 3 months.

P_Cash

blade1 wrote: »

I5 min wait.
Offered 12.50 a month for 2 months then took he 9.99 a month for 3 months.

HD in that?

muffler

P_Cash wrote: »

would the 9.99 for 3 months include the HD channels

Yup - BT only but.

Vinz Mesrine

Is anybody else just getting cut off?

P_Cash

if i get offered the 9.99 ill take it for 5 months if i can, .. then that will see me up to end of May.

worth the €50 quid

P_Cash

muffler wrote: »

Yup - BT only but.

ESPN HD?

neacy69

cancelled mine...offered 12.99 for 2 months and then 9.99 for 3 months....

NATLOR

Used the Email option,if i'm not cut off by the morning i'll ring them

garion

Got through after 12 mins on hold. Offered 3 months for 9.99 so took it. Overall was impressed with the channels available & games on offer so worth giving it a try for 3 months.

kenco

^^

Same here. Was getting cut off on option 2 and was on hold on option 1 and got the message for the email cancellation (looks like the penny dropped)

Fr Tod Umptious

neacy69 wrote: »

cancelled mine...offered 12.99 for 2 months and then 9.99 for 3 months....

Same as that, I was hoping he might go down to another month at e1 but no luck.
I hardly watched it anyway

P_Cash

done

offered 12.99,

then i said i was on a half price with sky and would accepted nothing less.

so he offered 9.99 for 3 months
jumped at it. .

as far as i can see, if ur paying for sky sports, and getting it at 1/2 price. . .the only have 50% of good prem leag games

happy days. .

funny, i was warned to ring back end of feb. . .lol

blade1

P_Cash wrote: »

HD in that?

I think so.
The guy on the phone scrapped the old €1 subscription and started a new 3 month one.

I still have the hd channels including ESPN HD , so I presume I'll have them for the 3 months.

kazzer

Vinz Mesrine wrote: »

Is anybody else just getting cut off?

Yes.

Disgraceful way to handle inbound calls. "Please call later" ? Does Setanta think I have all day to be ringing their call centre again and again? Why not put the calls in a queue?

P_Cash

meant to say, he said half of irelanding ringing in.. and the system is crawling. .

makes me wonder how it it will all survive getting only 9.99 a month.


totally worth it. .

if sky didnt have nfl or the odd good la liga game, i wouldnt miss it

Limestone1

toby2111 wrote: »

I wonder how much they'll make by making people ring in 10 or more times or by keeping them on hold for ages?

See below

joefuss1986 wrote: »

Cheaper ta ring with this I'd say as well. http://www.saynoto1890.com/2013/02/s/

P_Cash

kazzer wrote: »

Yes.

Disgraceful way to handle inbound calls. "Please call later" ? Does Setanta think I have all day to be ringing their call centre again and again? Why not put the calls in a queue?

keep trying the number

select 1 and 1. .

geriatric

Vinz Mesrine wrote: »

Is anybody else just getting cut off?

Yes I keep getting cut off too

blade1

blade1 wrote: »

I think so.
The guy on the phone scrapped the old €1 subscription and started a new 3 month one.

I still have the hd channels including ESPN HD , so I presume I'll have them for the 3 months.

Also, don't forget they want 30 days notice for canceling.
I suppose the 1st of March will be the last day to cancel this 3 month offer.

kazzer

P_Cash wrote: »

keep trying the number

select 1 and 1. .

Cheers, tried that, but still just get cut off!

ispini1984

anyone know what games they have coming up over next 3 months?

gazzaman22

kazzer wrote: »

Cheers, tried that, but still just get cut off!

Same here...3 times now...might cancel me visa...how would that work