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What to do?

  • 04-12-2013 9:14pm
    #1
    northknife
    Registered Users Posts: 464 ✭✭


    Hi,


    My wireless router was very poor in the last few weeks so I brought it back to my internet provider. The speed was dropping and then coming back and then would not pick up signal at all.
    They checked the router and confirmed that this was indeed the case and that they would try and fix the router but so far have failed to do so.
    I asked would they send me a new router and they said they would if I paid for it. I believe that I shouldnt have to pay as it is part of the service that I am paying for. ie, wireless internet.
    In the impass between me not paying for router and them not sending out a replacement is it possible to connect an old vodafone wireless router that I have. I have tried to connect the vodafone router but can only pick up the wireless but cant connect to internet.


    Any ideas please


Comments

  • #2
    Skatedude
    Registered Users, Registered Users 2 Posts: 2,674 ✭✭✭Skatedude


    need more info, What isp are you with? And do you have a seperate modem and router or is it an all in one?
    Is it cable or phone line?


  • #3
    northknife
    Registered Users Posts: 464 ✭✭northknife


    local antenne based provider. I am about 4 miles from their antenna which is on top of a water tower. have phone line with the same service which also appears to suffer when the speed is down. Not a tech head so unfortunatley not able to give much information but will give as much info as i can if asked. Speed when working well is about 5.5meg


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