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Eircom Speed Reset?

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  • 11-12-2013 12:40am
    #1
    ussjtrunks
    Registered Users Posts: 1,130 ✭✭✭


    1 week ago i started having trouble connecting to the internet the connection would get very intermittent I thought it was the router and to test if a reduction in speed would stablise the connection a guy on the phone from eircom reduced my speed from 3mb to 2mb it didn't change anything.

    Today a van from Eircom came down our road and must have fixed an issue which was presumably with the line as my internet is back to normal however I'm still stuck at 2mb can I please get my 3mb speed reinstated


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  • Options
    #2
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    ussjtrunks wrote: »
    1 week ago i started having trouble connecting to the internet the connection would get very intermittent I thought it was the router and to test if a reduction in speed would stablise the connection a guy on the phone from eircom reduced my speed from 3mb to 2mb it didn't change anything.

    Today a van from Eircom came down our road and must have fixed an issue which was presumably with the line as my internet is back to normal however I'm still stuck at 2mb can I please get my 3mb speed reinstated

    Hi ussjtrunks,

    Would you like me to PM me your details and I'll change this back for you?

    Thanks

    Tracey


  • Options
    #3
    ussjtrunks
    Registered Users Posts: 1,130 ✭✭✭ussjtrunks


    eircom: Tracey wrote: »
    ussjtrunks wrote: »
    1 week ago i started having trouble connecting to the internet the connection would get very intermittent I thought it was the router and to test if a reduction in speed would stablise the connection a guy on the phone from eircom reduced my speed from 3mb to 2mb it didn't change anything.

    Today a van from Eircom came down our road and must have fixed an issue which was presumably with the line as my internet is back to normal however I'm still stuck at 2mb can I please get my 3mb speed reinstated

    Hi ussjtrunks,

    Would you like me to PM me your details and I'll change this back for you?

    Thanks

    Tracey
    Pm'd the details


  • Options
    #4
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    ussjtrunks wrote: »
    eircom: Tracey wrote: »
    ussjtrunks wrote: »
    1 week ago i started having trouble connecting to the internet the connection would get very intermittent I thought it was the router and to test if a reduction in speed would stablise the connection a guy on the phone from eircom reduced my speed from 3mb to 2mb it didn't change anything.

    Today a van from Eircom came down our road and must have fixed an issue which was presumably with the line as my internet is back to normal however I'm still stuck at 2mb can I please get my 3mb speed reinstated

    Hi ussjtrunks,

    Would you like me to PM me your details and I'll change this back for you?

    Thanks

    Tracey
    Pm'd the details

    Perfect, thank you.

    I'll come back to you soon through PM's.

    Tracey


  • Options
    #5
    ussjtrunks
    Registered Users Posts: 1,130 ✭✭✭ussjtrunks


    Any update on how long this could take?


  • Options
    #6
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    ussjtrunks wrote: »
    Any update on how long this could take?

    This has been changed and updated for you now.  

    Tracey


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