Gamestop Web Purchases

Paarthurnax

I recently bought A PS4 controller and PS4 Camera on November 29th and paid €5.50 for Express Delivery 1-2 Days bringing the total bill to €124. Unfortunately I have not received my products as of Wed 12th November 2013
I first contacted Gamestop support 6th Dec:
Hi,
Just wondering what’s going on with my order as I have no confirmation if the order has been sent yet, the items should have been in stock as I believed when I ordered them from your website
Can you look into this for me
Will
To this request I received a Automated reply

Your request (#SNIP) has been received and is being reviewed by our support staff.

To add additional comments, reply to this email or click the link below:
LINK SNIPPED

I contacted Gamestop again 10th Dec using #SNIP as above.

I am extremely dissatisfied with your shoddy service, I ordered my products 29h Nov 2013 express delivery which means 1-2 days, it is now 10th December and still no goods, or even a dispatch notification. The payment for my products was taken off my credit card on the 30th Nov. I contacted you regarding this issue on Dec 6th – no response.
What the Hell is going on! I can even get a phone number from your website.
Will

I would ring Gamestot but I cant find their phone number on the website.
Any advice would be appreciated

WildCardDoW

Gamestop Head Office, Swords

Can't be sure that's right, but give it a go. They clearly owe you your money back for the delivery anyway!

Paarthurnax

WildCardDoW wrote: »

Gamestop Head Office, Swords

Can't be sure that's right, but give it a go. They clearly owe you your money back for the delivery anyway!

Thanks I rang there, customer service busy had to leave a voicemail, well see how long it takes for them to get back.

I have payment protection with my VISA and I'll be going down that route next.

jonc24

Paarthurnax wrote: »

I recently bought A PS4 controller and PS4 Camera on November 29th and paid €5.50 for Express Delivery 1-2 Days bringing the total bill to €124. Unfortunately I have not received my products as of Wed 12th November 2013
I first contacted Gamestop support 6th Dec:
Hi,
Just wondering what’s going on with my order as I have no confirmation if the order has been sent yet, the items should have been in stock as I believed when I ordered them from your website
Can you look into this for me
Will
To this request I received a Automated reply

Your request (#SNIP) has been received and is being reviewed by our support staff.

To add additional comments, reply to this email or click the link below:
LINK SNIPPED

I contacted Gamestop again 10th Dec using #SNIP as above.

I am extremely dissatisfied with your shoddy service, I ordered my products 29h Nov 2013 express delivery which means 1-2 days, it is now 10th December and still no goods, or even a dispatch notification. The payment for my products was taken off my credit card on the 30th Nov. I contacted you regarding this issue on Dec 6th – no response.
What the Hell is going on! I can even get a phone number from your website.
Will

I would ring Gamestot but I cant find their phone number on the website.
Any advice would be appreciated

You ain't the only one buddy---
http://touch.boards.ie/thread/2057107217/1/#post88064417

Paarthurnax

jonc24 wrote: »

You ain't the only one buddy---
http://touch.boards.ie/thread/2057107217/1/#post88064417

Im still waiting for my stuff, apparently posted yesterday. Last time I'm dealing with this crowd.